Service Team Coordinator
4 weeks ago
Service Team CoordinatorWe're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient services interactions. The incumbent in this role is accountable for providing excellent customer service as they approach each interaction as an opportunity to support better patient health. He/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. This incumbent is also responsible for achieving departmental quality, compliance and productivity standards while delivering VIP level customer service.The schedule for this position is Mon-Thursday and Saturdays from 8:00AM-5:00PM Eastern time.Essential Job Duties/ResponsibilitiesOperating in a call center environment, receives inbound and makes outbound customer service calls related to patient scheduling, and other general inquiries.Responds to patient inquiries based on the ChenMed core model for care.Escalates issues/concerns as appropriate.Makes appropriate and timely decisions according to department standards, procedures and policies.Documents interactions using web-based technology.Maintains business relationship by providing prompt and accurate service to promote loyalty.Interacts and collaborates with team members across multiple departments to promote VIP customer service and patient interactions.Performs other duties as assigned and modified at manager's discretion.Knowledge, Skills and AbilitiesCompetent-level business acuityComprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methodsExceptional verbal communication skills including active listeningExcellent organizational and multi-tasking skillsPassion for serving others, particularly seniors, with initiative-taking solutionsAbility to successfully operate in a demanding environmentProficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the positionAvailability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the businessSpoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred)Education and Experience CriteriaHigh school diploma or GED equivalent requiredA minimum of 2 year of customer service experience required; in a call center or similar environment.A minimum of 1 year experience working in a fast-paced medical or healthcare settingExperience with web-based customer relationship management systemsPay Range: $16.5 - $23.56 HourlyEmployee Benefits
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Metairie, United States Remote Staffing Full timeService Team CoordinatorWe're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we...
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Service Team Coordinator- Remote- Call Center
2 weeks ago
Metairie, LA, United States ChenMed Full timeWe're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to...
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Service Coordinator
5 days ago
Metairie, Louisiana, United States Alarm Protection Services Full timeAlarm & Audio Company based in Metairie, LA is looking for a service coordinator. If you thrive in a fast-paced environment, then we have a great opportunity for you. We are seeking a motivated, top performing customer service representative to deliver high quality service that meets customer needs.APS is family oriented, with comfortable modern office, on...
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Patient Services Coordinator
2 days ago
Metairie, United States PT Solutions Full timeWhy Join PT Solutions?At PT Solutions Physical Therapy, we're more than just a private practicewe're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you'll be the vital link between patients, providers, and insurersensuring every step of the care journey is seamless,...
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Patient Services Coordinator
2 days ago
Metairie, Louisiana, United States PT Solutions Full timeWhy Join PT Solutions?At PT Solutions Physical Therapy, we're more than just a private practice—we're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you'll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless,...
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Restaurant Customer Service Team Member
1 week ago
Metairie, LA, United States Jason's Deli Full timeJason's Deli - 713 Veterans Blvd [Restaurant Associate / Crew Member] As a Restaurant Customer Service Team Member at Jason's Deli, you'll: Prioritize work tasks while anticipating customers needs; Coordinate with co-workers to ensure an out-of-this-world dining experience; Maintain an organized system to keep track of multiple takeout and delivery orders;...
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Restaurant Customer Service Team Member
1 week ago
Metairie, LA, United States Jason's Deli Full timeJason's Deli - 713 Veterans Blvd [Restaurant Associate / Crew Member] As a Restaurant Customer Service Team Member at Jason's Deli, you'll: Prioritize work tasks while anticipating customers needs; Coordinate with co-workers to ensure an out-of-this-world dining experience; Maintain an organized system to keep track of multiple takeout and delivery orders;...
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Restaurant Customer Service Team Member
1 week ago
Metairie, LA, United States Jason's Deli Full timeJason's Deli - 713 Veterans Blvd [Restaurant Associate / Crew Member] As a Restaurant Customer Service Team Member at Jason's Deli, you'll: Prioritize work tasks while anticipating customers needs; Coordinate with co-workers to ensure an out-of-this-world dining experience; Maintain an organized system to keep track of multiple takeout and delivery orders;...
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Restaurant Customer Service Team Member
1 week ago
Metairie, LA, United States Jason's Deli Full timeJason's Deli - 713 Veterans Blvd [Restaurant Associate / Crew Member] As a Restaurant Customer Service Team Member at Jason's Deli, you'll: Prioritize work tasks while anticipating customers needs; Coordinate with co-workers to ensure an out-of-this-world dining experience; Maintain an organized system to keep track of multiple takeout and delivery orders;...
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Restaurant Customer Service Team Member
7 days ago
Metairie, LA, United States Jason's Deli Full timeJason's Deli - 713 Veterans Blvd [Restaurant Associate / Crew Member] As a Restaurant Customer Service Team Member at Jason's Deli, you'll: Prioritize work tasks while anticipating customers needs; Coordinate with co-workers to ensure an out-of-this-world dining experience; Maintain an organized system to keep track of multiple takeout and delivery orders;...
