Bilingual (French) Implementation Specialist (SaaS)

1 week ago

Chicago, United States Keeper Security, Inc. Full time
Keeper is hiring a driven Bilingual (French) Implementation Specialist to join our B2B Support team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our Chicago, IL office.

Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and provide the most seamless onboarding experience for our customers.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper's affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

Job Summary

As a Bilingual (French) Implementation Specialist at Keeper Security, your role will be pivotal in guaranteeing the successful onboarding and adoption of our products by our clients. You will engage in close collaboration with our clients and work closely with our Implementation Manager to comprehend their unique requirements, subsequently configuring our solutions to precisely align with their needs. Your expertise and meticulous attention to detail will serve as the cornerstone for providing our customers with a seamless and exceptional experience.

Responsibilities

  • Oversee the delivery of Keeper's software for all clients including initial deployments of new customers and expansion deployments of existing customers. This includes mastery level understanding of our complex line of technical SaaS products
  • Tailor our solutions to meet the specific needs and objectives of each client, ensuring a personalized and effective experience
  • Offer continuous technical support to clients, adeptly troubleshooting issues and efficiently resolving any concerns as they arise. Furthermore, proactively recognize and rectify project-related risks and issues, promptly escalating them to engineering only when required
  • Maintain accurate records of client configurations, customizations, and communication to ensure a comprehensive understanding of each implementation
  • Gather feedback from clients and collaborate with the product development team to improve the functionality and usability of our solutions
  • Effectively oversee multiple implementation projects concurrently, ensuring their timely delivery within predefined scope. Maintain consistent and transparent communication of project status and progress to internal stakeholders and clients, promptly addressing any arising issues or concerns

Requirements

Minimum

  • Minimum of 2+ years progressive experience in SaaS support and/or implementation
  • Salesforce experience
  • Experience with Google docs and MS-office tools
  • Experience in SaaS deployment with security software experience preferred
  • Proficiency in leading external client engagements
  • Excellent communication and interpersonal skills, with the ability to effectively manage client relationships
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team, across global regions and time zones
  • Bilingual fluency, ability to write, read, and speak both English and French

Preferred Qualifications

  • Experience with project management tools such as Monday.com
  • Bachelor's degree in finance, business administration (or a field related to project management) or equivalent work experience

Benefits

  • Medical, Dental & Vision (inclusive of domestic partnerships)
  • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
  • Voluntary Short/Long Term Disability Insurance
  • 401K (Roth/Traditional)
  • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
  • Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

  • Bilingual (French) Implementation Specialist (SaaS)

    Found in: beBee S US - 3 days ago

    Chicago, United States beBee S US Full time

    Keeper is hiring a driven Bilingual (French) Implementation Specialist to join our B2B Support team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our Chicago, IL office. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the...

  • Bilingual (French) Implementation Specialist (SaaS)

    1 week ago

    Chicago, United States Keeper Security Full time

    Keeper is hiring a driven Bilingual (French) Implementation Specialist to join our B2B Support team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our Chicago, IL office. Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the...

  • Bilingual (French) Implementation Specialist (SaaS)

    Found in: Appcast US C2 - 1 week ago

    Chicago, United States Keeper Security, Inc. Full time

    Keeper is hiring a driven Bilingual (French) Implementation Specialist to join our B2B Support team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our Chicago, IL office.Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the...

  • Bilingual (French) Implementation Specialist (SaaS)

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Chicago, United States Keeper Security, Inc. Full time

    Keeper is hiring a driven Bilingual (French) Implementation Specialist to join our B2B Support team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our Chicago, IL office.Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the...

  • Bilingual (French) Implementation Specialist (SaaS)

    2 weeks ago

    Chicago, United States Keeper Security, Inc. Full time

    Job DescriptionJob DescriptionKeeper is hiring a driven Bilingual (French) Implementation Specialist to join our B2B Support team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our Chicago, IL office.Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations,...

  • Atlassian SaaS Platform Administrator

    5 days ago

    Chicago, United States Request Technology Full time

    ***We are unable to sponsor for this permanent full-time role*** Ensure you read the information regarding this opportunity thoroughly before making an application. ***Position is bonus eligible*** Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of...

  • Senior Global Project Manager

    Found in: Appcast Linkedin GBL C2 - 1 day ago

    Chicago, United States Recommend Recruitment Ltd Full time

    A Senior Project Manager is needed to deliver international Procure-to-Pay / Order-to-Cash SaaS into Fortune500s for a Hyper-Growth, IPO'ed P2P / O2C SaaS Competitor. You'll handle Finance Director and CFO level stakeholders, consultatively steer projects through bottlenecks , as you navigate Procure-to-Pay / Order-to-Cash SaaS deliveries into these global...

  • Implementation & Onboarding Specialist

    Found in: beBee S US - 2 weeks ago

    Chicago, United States Spectrum Inc Full time

    "There are naive questions, tedious questions, ill-phrased questions, questions put after inadequate self-criticism. But every question is a cry to understand the world. There is no such thing as a dumb question" At Spectrum, we are inspired by our customers everyday and seek to understand how we can better improve their lead generation needs. For our...

  • Implementation & Onboarding Specialist

    Found in: beBee jobs US - 2 weeks ago

    Chicago, Illinois, United States Spectrum Inc Full time

    "There are naive questions, tedious questions, ill-phrased questions, questions put after inadequate self-criticism. But every question is a cry to understand the world. There is no such thing as a dumb question" At Spectrum, we are inspired by our customers everyday and seek to understand how we can better improve their lead generation needs. For our...

  • CONTRACT Contracts Specialist

    22 hours ago

    Chicago, United States LHH Recruitment Solutions Full time

    Remote IT Sourcing Manager (SaaS) - Contract Specialist  Manage critical SaaS contracts & drive savings in this fast-paced, temporary role. Temporary W2 Contractor \u2013 Full-time Mitigate contract risks & manage vendor contracts Proven SaaS contract negotiation & review skills ~ Financial services/fintech contract management experience a plus ~...

  • TechOps Specialist

    7 days ago

    Chicago, United States Traveltechessentialist Full time

    We are TravelPerk: a scaling unicorn valued at $1.3billion that has raised over $400m since our creation in 2015. Backed by world-class investors with portfolios including AirBnb, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team is made up of A-players from across the travel and technology industries. Over the past few years, we’ve...

  • Bilingual

    Found in: Talent US 2 C2 - 1 week ago

    Chicago, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    General Statement Underdirection, performs a variety of public information assignments includingdeveloping and writing press releases, talking points, presentations, factsheets, and social media messages in both English and Spanish, and graphicdesign. Essential Job Functions Essential jobfunctions are fundamental, core functions common to...

  • Laboratory Technician

    1 day ago

    Chicago, United States Lycée Français de Chicago Full time

    The Lycée Français de Chicago provides its students with a rigorous bilingual education in a dynamic and welcoming multicultural community. The Lycée’s education transforms students into global ambassadors, inspiring them to lead lives of purpose, responsibility, and respect. First founded in 1995 by a small group of French and American families, the...

  • Bilingual Wish Specialist

    2 weeks ago

    Chicago, United States Make-A-Wish® Illinois Full time

    Job DescriptionJob DescriptionOrganizational Overview:Since being founded locally in 1985, Make-A-Wish Illinois has granted more than 17,000 wishes and continues its mission to share the power of a wish with children in all 102 counties across the state.A wish can be a game-changer for a child with a critical illness. This belief guides us in everything we...

  • Bilingual Special Education Teacher

    Found in: Talent US A C2 - 2 weeks ago

    Chicago, United States Soliant Full time

    Minimum 1+ years special education experience required.6708190 Location: Chicago, IL Job Title: Bilingual Special Education Teacher We are seeking a passionate and dedicated Bilingual Special Education Teacher to join our team for the Extended School Year (ESY) program. The ESY program aims to provide continuity of services for students with disabilities...

  • Bilingual Wish Specialist

    Found in: Resume Library US A2 - 2 weeks ago

    Chicago, Illinois, United States Make-A-Wish® Illinois Full time

    Organizational Overview: Since being founded locally in 1985, Make-A-Wish Illinois has granted more than 17,000 wishes and continues its mission to share the power of a wish with children in all 102 counties across the state. A wish can be a game-changer for a child with a critical illness. This belief guides us in everything we do at Make-A-Wish. It...

  • BILINGUAL-Intake Specialist

    1 week ago

    Chicago, United States Rimya Full time

    Job DescriptionJob DescriptionThe Intake Specialist provides screening, assessments, and appointment scheduling for multi-disciplinary team members to ensure efficient services to clients. The Intake Specialist functions as the advocate for the team as well as the client in the scheduling process, handles requests for initial appointments, determines urgency...

  • Marketing & Communications Specialist

    Found in: beBee jobs US - 2 weeks ago

    Chicago, Illinois, United States Ascendco Health Full time

    * The recruiting process for every candidate and position includes at least one video zoom or in person meeting with an Ascender. We do not use Signal Messenger. SummaryThe Marketing & Communications Specialist at Ascendco plays a crucial role in aligning marketing efforts with the company's long-term vision. They support lead generation by showcasing...

  • Marketing & Communications Specialist

    Found in: beBee jobs US - 2 weeks ago

    Chicago, Illinois, United States Ascendco Health Full time

    SummaryThe Marketing & Communications Specialist at Ascendco plays a crucial role in aligning marketing efforts with the company's long-term vision. They support lead generation by showcasing success stories, maintaining brand consistency, and adapting educational materials to drive sales engagement. The specialist contributes to content creation, social...

  • Delivery Implementation Specialist

    2 days ago

    Chicago, United States CareerBuilder Full time

    **About JLL** Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent...