Food Safety Quality Assurance Supervisor

3 weeks ago

Charlotte, United States BAKKAVOR USA Full time

Who we are

We are the leaders in the fresh prepared food manufacturing industry. We are fast developing a strong presence in the US as we continue to disrupt the eating habits of US consumers. We are passionate about the food we make and demand for our products is high. You may not know our Bakkavor name but our customers are some of the best-known grocery chains across the globe.


In total, we have 19,000 employees worldwide. Here in the US we are playing an instrumental part in driving change in fresh prepared foods to some of the major retailer chains and in the UK we are the market leader in all categories we serve.


Our mission is: to develop and produce innovative, commercially successful, great-tasting food that offers choice, convenience and freshness to people around the world.


Our values are:

  • Respect & Trust Each Other
  • Be Proud Of What We Do
  • Keep The Customer At The Heart Of What We Do
  • Get It Right, Keep It Right


SUMMARY

Quality assurance supervisor is responsible for the supervision of the Food Safety Quality Systems and food safety programs. The supervisor provides leadership and direction to the quality and cross-functionally interacts with the departments of Production, Sanitation, Maintenance, and Warehousing to ensure manufactured products are safe and are to quality expected by the customers. The QA supervisor manages the daily food safety and quality functions at the Bakkavor site, assuring compliance with food safety programs, internal/external quality standards and in alignment with our customer’s requirements , regulatory agencies (USDA, FDA, and Local Health Department) and Company’s strategy. The supervisor assists as necessary with plant level Food Safety Quality Assurance training of personnel.


COMPETENCIES

  • Technical Expertise ( Food Safety, Quality and Regulatory)
  • Leadership ( Vision, Organizational Savvy, Team Builder, Action-Results-Value Driven)
  • Customer Focus (Balanced Customer- Business/Science Oriented Decision-Making)


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Champions at plant level the implementation and monitoring of internal/external quality and food safety systems.
  • Observes strict product quality and food safety specifications, based on customer’s requirements and/or regulatory agencies, and takes the lead to work with other plant departments to enforce such specifications.
  • Leads root cause analysis in the event out of specification environmental results.
  • Supports cross-functional team to identify root cause of deviations and corrective/preventive actions.
  • Manages customer/consumer feedback and develops cross-functional corrective/preventive actions and continuous improvement plans and validation.
  • Works with quality management for the development, implementation and monitoring of company’s quality/food safety initiatives.
  • Conducts ongoing product review/ documentation review to assure analytical, sensory and microbiological compliance to specifications.
  • Supports and implements HACCP plans across the site, and supports the site HACCP team.
  • Conduct internal audits as needed.
  • Supports Technical Manager in the event of a Market Withdrawal or Recall teams and acts as member for Recovery/Crisis Management task force in the event of a crisis
  • Maintains site EMP database, Supervises and coordinates FSQA staff to assure compliance to product (analytical, sensory, and microbiological) and environmental testing, reviews results with Technical Manager.
  • Indirectly responsible for performance of staff to ensure product is safe and meets quality requirements set forth in the HACCP/Food Safety Plans and Specifications.
  • Maintains working areas/environment safe and organized.
  • Performs other duties of a similar nature or level as requested.


SUPERVISORY RESPONSIBILITY

The quality supervisor will be a backup in Position works as backup person to cover for the absence of the FSQA Manager, Leads and/or Technicians.


QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and/or EXPERIENCE

  • Bachelor’s degree in Food Science or related applicable field preferred
  • Five years food industry or equivalent experience
  • HACCP and PCQI Certification preferred


FOOD SAFETY AND QUALITY RESPONSIBILITIES

Responsible for oversight of their areas of responsibility of the plant’s Food Safety & Quality Management Systems. This position provides oversight and guidance to staff members to ensure the manufacturing of quality food and is responsible for identifying product that does not meet the food safety and quality requirements of the company, and preventing its distribution.

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