FLEX Senior Manager, Program Management

Senior Change Control Board ManagerThe Senior Change Control Board Manager is responsible for managing the lifecycle of change requests (CRs) from intake through approval and implementation. This role ensures that changes are processed efficiently, transparently, and in alignment with organizational governance and strategic objectives. Provides support to the Change Manager as required to facilitate review and approval of change requests by internal stakeholders.Key Responsibilities:Intake & DocumentationOversee the submission and completeness of change requests using standardized forms and tools (e.g., Smartsheet, Power BI).Ensure all required informationbusiness rationale, impact, risk, budget, and scheduleis accurately captured before review.Impact Assessment CoordinationFacilitate cross-functional impact assessments, engaging all affected teams to evaluate cost, schedule, and operational implications.Document mitigation strategies for medium and high-impact changes.Stakeholder Engagement & SocializationDrive pre-read communications and meeting preparation, ensuring all impacted teams are informed and engaged ahead of CCB sessions.Coordinate proxy assignments and ensure voting domains are represented.Governance & Approval WorkflowAdvance eligible change requests to executive review based on established thresholds.Maintain audit trails and ensure compliance with CCB policies and service-level agreements (SLAs).Reporting & Continuous ImprovementUpdate change logs, track CR statuses, and follow up on outstanding assessments or approvals.Recommend process improvements and support training for new change owners and impacted teams.Education and Experience Required:5+ years' experience in information technology project management across diverse application areas and technologies.3+ years' experience in leading project teams and implementing enterprise application packages in distributed environments.Undergraduate degree, equivalent experience, or certification.Experienced with Power BI (sourcing requirements and creating dashboard for insights) and Smartsheets.Preferred:Graduate degree.Project Management Certification, Certified ScrumMaster, Certified Product Owner, or Certified Scrum Professional with active experience in serving in this capacity.Experience working in highly-complex and fast-paced environments.Agile Team Participation.Ability to speak in front of large audiences and facilitate large, multi-day ceremonies.Demonstrated record of managing internal and external projects from inception to successful implementation.Solid understanding of current technologies with the ability to develop and deliver projects using leading edge technologies.Ability to align change management strategies with project.Skilled in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management.Highly developed oral and written communication skills.Extremely high level of analytical ability to resolve complex and difficult issues.Very high level of interpersonal skills to work effectively with others, motivate employees, and elicit work output in a team environment.At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to be connected.Marriott International is the world's largest hotel company, with more brands, more hotels, and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.