FLEX Senior Manager, Program Management

Senior Change Control Board ManagerThis is a temporary position. The Senior Change Control Board Manager is responsible for managing the lifecycle of change requests (CRs) from intake through approval and implementation. This role ensures that changes are processed efficiently, transparently, and in alignment with organizational governance and strategic objectives. Provides support to the Change Manager as required to facilitate review and approval of change requests by internal stakeholders.Key Responsibilities:Intake & DocumentationOversee the submission and completeness of change requests using standardized forms and tools (e.g., Smartsheet, Power BI).Ensure all required informationbusiness rationale, impact, risk, budget, and scheduleis accurately captured before review.Impact Assessment CoordinationFacilitate cross-functional impact assessments, engaging all affected teams to evaluate cost, schedule, and operational implications.Document mitigation strategies for medium and high-impact changes.Stakeholder Engagement & SocializationDrive pre-read communications and meeting preparation, ensuring all impacted teams are informed and engaged ahead of CCB sessions.Coordinate proxy assignments and ensure voting domains are represented.Governance & Approval WorkflowAdvance eligible change requests to executive review based on established thresholds.Maintain audit trails and ensure compliance with CCB policies and service-level agreements (SLAs).Reporting & Continuous ImprovementUpdate change logs, track CR statuses, and follow up on outstanding assessments or approvals.Recommend process improvements and support training for new change owners and impacted teams.Education and ExperienceRequired: 5+ years' experience in information technology project management across diverse application areas and technologies. 3+ years' experience in leading project teams and implementing enterprise application packages in distributed environments. Undergraduate degree, equivalent experience, or certification. Experienced with Power BI (sourcing requirements and creating dashboard for insights) and Smartsheets.Preferred: Graduate degree. Project Management Certification, Certified ScrumMaster, Certified Product Owner, or Certified Scrum Professional with active experience in serving in this capacity. Experience working in highly-complex and fast-paced environments. Agile Team Participation. Ability to speak in front of large audiences and facilitate large, multi-day ceremonies. Demonstrated record of managing internal and external projects from inception to successful implementation. Solid understanding of current technologies with the ability to develop and deliver projects using leading edge technologies. Ability to align change management strategies with project. Skilled in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management. Highly developed oral and written communication skills. Extremely high level of analytical ability to resolve complex and difficult issues. Very high level of interpersonal skills to work effectively with others, motivate employees, and elicit work output in a team environment.