Vendor Relations Clerk- Phoeniz, AZ

3 weeks ago


Phoenix, United States Talascend Full time
Talascend is looking for a Vendor Relations Clerk in Phoenix, AZ.

Schedule:
Hybrid Monday through Friday
Workers would be onsite on Wednesday and Thurdays but subject to change

Job Summary

Reporting to the Vendor Relations Supervisor/Manager this position will be responsible for the day-to-day maintenance of repairs process.

Essential Duties and Responsibilities
  • Receives customer requests and coordinates vendors for completion of repairs or equipment requests.
  • Records all incoming issues in designated systems and follow up with vendors and clients to ensure deadlines are met.
  • Continuous updates to customers and systems timely and accurately.
  • Addresses day-to-day issues related to the Vendor and works with internal partners to resolve issues in a timely manner.
  • Review and submission of quotes and information received from vendors to determine next steps coordinating or ordering of parts and other trash management needs.
  • Utilizes systems to check for accuracy on work orders entered to ensure they are processed efficiently and data is correct for reporting and billing purposes.
  • Monitor Team email and systems for new or escalated requests and assist with coverage.
  • Maintain orders in assigned territory to meet individual/team metrics and ensure accuracy. Assist in other areas when needed.
  • Reviews and analyzes processes and procedures to identify needs and provide recommendations with high emphasis on continuous improvement.
  • Interacts externally to resolve issues effecting operations. This includes but is not limited to intercompany departments vendors and other outsourced companies.
  • Assists with developing and implementing process improvement solutions related to vendor processes and works with operating areas to implement.
  • Assist as necessary with the on-boarding process of all new vendors.

Education and Experience

HS Diploma or GED accredited

Experience: No previous experience required.

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.

Background Check and Drug Screen may be required.Learn More

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