Store Leader

4 weeks ago

Oak Park, United States Altar'd State Full time
Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 37 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home decor and gifts. Our Mission Stand Out. For Good. At Altard State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. What We Offer Paid Time Off, including Paid Time to Volunteer Medical, Vision and Dental Insurance Options Paid Maternity Leave (14 weeks, 100% paid) after 1 year of service Paid Sabbatical Leave after 5 years of service 401k with company match Position Overview The Store Leader's goal is to make a difference in peoples lives. They will lead and direct all activities required to achieve all store goals, including best of class guest service, sales objectives, human resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and guest engagement. Responsibilities Ability to recruit, select and develop associates and hold individuals accountable for performance. Ability to function as a role model, ensuring that the guest remains the top priority. Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities. Proven ability to respectfully challenge and motivate the team. Create a family environment, drive volume and anticipate guest needs. Achieves excellent guest service by role-modeling company service standards. Adheres to Human Resources standards. Assesses associates consistently; reviews and communicates associate performance and deliverables. Proactively provides timely feedback to associates, rewarding and recognizing achievement to drive retention. Holds self and associates accountable for achievement of financial results and metric goals. Manages conflict and coaches by applying companys recommended processes, standards and guidelines. Empowers and involves associates in decision-making processes. Receives feedback and fosters dialog around solutions. Develops associates through an individualized approach by matching talent with tasks and appropriately delegating and challenging. Fosters team commitment through support, relationship building, and recognizing individual contributions. Leads by managing through change and adversity. Process Develops business strategy and maximizes opportunities to generate additional store volume. Ability to forecast and analyze business trends and manage payroll expense in order to maximize store performance. Ability to control payroll expenses through effective and efficient staffing. Analyzes business reports regularly to identify problems and/or areas of opportunity. Directs guest service efforts that are consistent with Altard State standards; coaches associates on guest interactions to increase transactions and capture guest opportunities. Develops team to accomplish stores business objectives through recruitment, selection, coaching, investment, retention and motivation. Ensures attainment of sales, payroll and inventory shortage goals. Understands and is accountable for control of income and expense categories as relates to companys profit and loss statements. Directs merchandise presentation, restocking and recovery to maximize productivity. Understands the Altard State culture and ensures compliance with all Altard State values, practices and operational standards. Communicates effectively with executive team. Presentation Utilizes and manages the use of weekly reporting to track, analyze and communicate progress towards goals. Demonstrates knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines. Understands and can clearly articulate the Companys brand positioning, including the uniqueness of concept, current marketing and promotional initiatives, outreach events, in-store events and ministries. Operates with the highest levels of personal integrity and business confidentiality. Represents the brand by adhering to appropriate standards of dress and grooming. Maintains clean store environment. Experience & Education 2 years of store management experience in retail or hospitality. Bachelors Degree preferred. Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and/or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For Recently, our team has received the following recognition: 73 in Fortune 100 Best Companies to Work For 2023 4 in Fortune Best Workplaces in Retail 2022 93 in Best Workplaces for Millennials 2023 34 in Fortune Best Workplaces for Women 2022 Stand Out For Good, Inc. is a purpose-based, inspiring lifestyle and fashion family of brands rooted in community and committed to giving back. J-18808-Ljbffr

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