Customer Service Supervisor

4 weeks ago


St Louis, United States Ollie's Bargain Outlet Full time

Customer Service SupervisorJoin our team and live the Ollie-tude Ollie's Core Values include being a team player, caring, value obsessed, committed, growing, and real. Ollie's Associate Benefits include medical, dental, vision, and RX coverage after 90 days of employment, 401K with generous company match, strong career growth, a 20% discount on all Ollie's purchases, and a variety of voluntary benefits.The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience.Primary Responsibilities:Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary.Ensure that all product at the front end is merchandised per the visual merchandise standards.Ensure that the front-end, entrance, and exterior of the building are maintained properly.Ensure that front end operations, store standards, and company programs meet all operational expectations.Assist with developing, evaluating, and supervising front end Associates.Complete any additional responsibilities and/or duties as assigned.Qualifications:Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business preferred.Ability to work evenings, weekends, and holidays on a regular basis.Must have a positive attitude and the ability to interact well with others.Physical Requirements:Ability to lift and carry up to 50 pounds.Ability to push and pull up to 35 pounds.Ability to stand for extended periods and work in a safe manner.Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.



  • St. Louis, United States Ameren Corp Full time

    Customer Service SupervisorAmeren Missouri has been providing electric and gas service for more than 100 years, and our electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for our 1.2 million electric and 132,000 natural gas customers in central and eastern Missouri. Our service area covers 64 counties...


  • St. Louis, United States USA Jobs Full time

    Ameren Missouri Customer Service SupervisorAmeren Missouri has been providing electric and gas service for more than 100 years, and our electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for our 1.2 million electric and 132,000 natural gas customers in central and eastern Missouri. Our service area...


  • St. Louis, United States Ollie's Bargain Outlet Full time

    Ollie's Bargain Outlet - 301 Watson Plz [Department Manager] As a Customer Service Supervisor at Ollie's Bargain Outlet, you'll: Ensure that every customer receives outstanding service by all associates working on the front end; Resolve customer service issues including answering questions; Communicate customer requests to Team Leaders when necessary;...


  • St. Louis, United States Floor & Decor Holdings Full time

    Connected Customer SupervisorThe Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional...


  • St. Charles, United States PetSuites Full time

    Customer Service SupervisorAre you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members!Company Overview:Our Pet Resort is part of a larger company called National Veterinary...


  • St. Charles, United States PetSuites Full time

    Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members!Company Overview:Our Pet Resort is part of a larger company called National Veterinary Associates ("NVA") that is...


  • St. Louis, United States Drury Hotels Full time

    Drury Hotels - 2 South 4th Street [Hotel Supervisor / Customer Service Supervisor] Assists management team with supervising the front desk / guest services positions of the hotel. Maintains exceptional +1 Service levels through guest and team member. Ensures Drury Hotels policy and procedures are consistently communicated and followed at all times. Maintains...


  • St Louis, United States The TJX Companies , Inc. Full time

    MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense,...


  • St. Louis, United States Home Depot (Retail) Full time

    Customer Service/Sales3013 - FERGUSONJob DescriptionPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in...


  • St. Louis, United States Home Depot (Retail) Full time

    Customer Service/Sales3011 - SOUTH TOWNJob DescriptionPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in...