Senior Operations Specialist

Senior Operations SpecialistMedline has an immediate opening for a Senior Operations Specialist This position is located at the Merchandise Mart in Chicago, IL on a hybrid basis. The Senior Operations Specialist will ensure proper stocking of inventory in all branches for the Division. They will coordinate action plans to determine how to provide the best service to Medline's customers. Serve as main point of contact to sales and factories to forecast, plan, and execute inventory strategy with suppliers.Responsibilities:Coordinate inventory levels (surplus, stock transfers, returns, DEDs, slot holds). Contact branches to receive product breakdowns and/or to offer a solution for Sales across the division.Review: back order report, surplus report, customer requested product stocking (DEDs/ RCIs), HOTSHEETS and open Purchase Order reports for the entire division.Work with AP to resolve any vendor discrepancies.Respond to product information requests from the sales force including implementation dates, stock, and general logistics.Assist Division Product Support as requested with inquiries such as stock, orders, customer requests etc.Process all returns and follow up to ensure shipment and systems have been updated.Review all AP issues with vendors (overbill notices, problem tickets, debit memos and credits) and slot holds.Review the hold code report to ensure stock is appropriately held and/or implement a resolution to clear held stock.Pull and hold products for review due to complaints or change requests. Support Quality with product complaint resolution.Engage Quality for DHR issues and stock expiration date corrections.Assist manufacturing and production locations with comp shorts, backlog orders, tray or component updates, warehouse issues and deployments.Assist in resolution of issues related to production of finished goods or components. Work through production surplus materials.Answer SAP and AS400 systems questions. Assist with surplus resolution, new product implementations, product transitions, parts orders and PO receipts.Assist Sales, Supply Chain, and Production for manufactured items including seasonal trays.Process new customer conversions with PM's and Sales to ensure product availability and promote timely implementation.Process all Division recalls.Assist Supply Chain with component orders, safety stock, surplus and creations and maintenance of planning Bills of Materials.Minimum Job Requirements:EducationHigh school diploma or equivalent.Work ExperienceAt least 2 years business, operations, logistics or inventory management experience.Knowledge / Skills / AbilitiesIntermediate level skill in Microsoft Excel (for example: using SUM/VLOOKUP function, pivot tables, sorting, setting headers and footers and/or print scaling).Intermediate level skill in Microsoft Access (for example: designing and creating simple queries, modifying data types, adding dates, working with required fields and/or creating labels).Intermediate analysis and math skills.Experience with SAP.Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.Experience identifying operational issues and recommending and implementing strategies to resolve problems.Preferred Job Qualifications:EducationBachelor's degree.The anticipated salary range for this position:$28.50 - $41.25 HourlyThe actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.