Member Services Associate

3 weeks ago


San Antonio, United States AEG Full time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Legends at The Rock at La Cantera is seeking to fill part-time Member Service Associate positions. (Seasonal hire) The Role Member Service Associate provides an exceptional experience by blending the host experience with the efficiency of the front desk agent. Responsible for welcoming guests, completing check-in, check-out, and various desk duties. Legends Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide: Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions, offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. The Rock at La Cantera is a 50-acre development which includes the NBA Spurs training facility, Frost Plaza outdoor event space, Roca and Martillo Restaurant, and the private Spurs Club.

Responsibilities
  • Greet guests in a warm and friendly manner.
  • Monitor lounge and restaurant activity to determine seating and dining flow.
  • Efficiently check-in and check-out guests.
  • Assists with reservations and additional information, with consideration to guest preferences and special requests.
  • Maintain acute knowledge of club amenities and restaurant services.
  • Answer phone calls and respond to inquiries/requests promptly and professionally.
  • Address and resolve guest issues, additionally offer assistance and recommendations to enhance stay.
  • Ensures that the front desk remains clean and sufficiently stocked.
  • Enforce lounge and restaurant policies and procedures.

Qualifications
  • Must be at least 18 years old.
  • One year experience as a host or front desk representative.
  • Must be available to work extended hours, holiday events, and weekends.
  • Experience working in fast-paced restaurant preferred.
  • Must be able to stand for extended periods of time.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Skills
Required
  • Customer Service
Learn More

  • San Antonio, Texas, United States Wal-Mart Full time

    Job OverviewWe are seeking a highly skilled Member Service Associate - Store Operations to join our team at Sam's Club. This role is responsible for providing exceptional member service, maintaining store operations, and ensuring a positive shopping experience for our members.About the RoleAs a Member Service Associate - Store Operations, you will be...


  • San Antonio, United States Legends Hospitality Full time

    Description Legends at The Rock at La Cantera is seeking to fill part-time Member Service Associate positions. (Seasonal hire) The Role Member Service Associate provides an exceptional experience by blending the host experience with the efficiency of the front desk agent. Responsible for welcoming guests, completing check-in, check-out, and various...


  • San Antonio, United States Legends Full time

    Legends at The Rock at La Cantera is seeking to fill part-time Member Service Associate positions. (Seasonal hire) The Role Member Service Associate provides an exceptional experience by blending the host experience with the efficiency of the front desk agent. Responsible for welcoming guests, completing check-in, check-out, and various desk...


  • San Antonio, Texas, United States Crescent Services Full time

    What We OfferWe provide highly competitive wages to our associates.An exceptional benefit plan for eligible associates and their family members.A 401K matching program for eligible associates.Flexible scheduling to allow you to focus on what's important to you.Discounts with our Crescent managed properties in North America for you and your family members.We...


  • San Antonio, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Legends at The Rock at La Cantera is seeking to fill part-time Member Service Associate positions. (Seasonal hire) The Role Member Service Associate provides an exceptional experience by...


  • San Antonio, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.Legends at The Rock at La Cantera is seeking to fill part-time Member Service Associate positions. (Seasonal hire) The Role Member Service Associate provides an exceptional experience by...


  • San Antonio, United States Legends Full time

    Legends at The Rock at La Cantera is seeking to fill part-time Member Service Associate positions. (Seasonal hire) The Role Member Service Associate provides an exceptional experience by blending the host experience with the efficiency of the front desk agent.Responsible for welcoming guests, completing check-in, check-out, and various desk duties. Legends...


  • San Antonio, Texas, United States BrightSpring Health Services Full time

    **About the Role:**We are seeking a highly motivated and compassionate Support Services Associate to join our team in providing high-quality care and support services to individuals with intellectual and developmental disabilities.The successful candidate will have excellent communication skills, a strong ability to work independently, and a commitment to...


  • San Antonio, Texas, United States Credit Human Full time

    Credit Human is a dynamic and growing organization seeking a talented Member Support Associate to join our Member Service Center team. This is an exciting opportunity to work in a fast-paced environment and make a real impact on our members' lives.**About the Role:**This is a full-time position requiring strong communication and problem-solving skills. As a...

  • Member Care Associate

    4 weeks ago


    San Antonio, United States Firstmark Credit Union Full time

    Answer inbound calls, completes requested inquiries and transactions in an accurate and timely manner. Understands and adheres to caller verification procedures. Efficiently navigate multiple platforms via internet browsers and other software. Mainta Associate, Member Care, Customer Service, Internet, Operations, Skills, Retail

  • Member Care Associate

    2 weeks ago


    San Antonio, United States Firstmark Credit Union Full time

    Answer inbound calls, completes requested inquiries and transactions in an accurate and timely manner. Understands and adheres to caller verification procedures. Efficiently navigate multiple platforms via internet browsers and other software. Mainta Associate, Member Care, Customer Service, Internet, Operations, Skills, Retail Learn More


  • San Antonio, Texas, United States SBM Management Services Full time

    **Job Summary:**We are seeking an Environmental Services Associate to join our team at SBM Management Services. In this role, you will be responsible for maintaining the cleanliness and organization of our facilities, including floor care, surface care, and waste removal.**Responsibilities:**Floor care: Vacuuming, mopping, carpet spottingSurface care:...


  • San Anselmo, United States Redwood Credit Union Full time

    At Redwood Credit Union we are on a journey to reimagine the way we do business, and we can't do it without you - our next great hire!Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their...


  • San Antonio, United States Crunch Fitness Full time

    MEMBER SERVICES REPRESENTATIVE Front Desk AssociatePart Time or Full Time, Hourly Job Family: Club Staff Location: 8425 Bandera Rd. Ste 132, San Antonio, Tx 78250 Reports to: Managing Partner / Assistant General Manager Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff at...


  • San Antonio, Texas, United States Propel Financial Services Full time

    About the RoleThis Customer Service and Collections Associate position requires excellent communication, time management, and organizational skills to effectively manage customer relationships and resolve issues. The successful candidate will be proficient in Microsoft Office and have experience with customer relationship management software.In this role,...


  • San Anselmo, United States Redwood Credit Union Full time

    At Redwood Credit Union we are on a journey to reimagine the way we do business, and we can't do it without you - our next great hire! Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their...


  • San Antonio, United States Undefeated Tribe Operating Company LLC Full time

    MEMBER SERVICES REPRESENTATIVEFront Desk AssociatePart Time or Full Time, Hourly Job Family: Club StaffLocation: 7142 San Pedro Ave. #112, San Antonio, Tx 78216 Reports to: Managing Partner / Assistant General ManagerLooking for a member services representative who is responsible for providing exceptional customer service to our club members and staff...


  • San Antonio, United States Firstmark Credit Union Full time

    The Member Care Associate is responsible for providing enthusiastic, professional, and superior service by phone or video communication in a high call volume environment. The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account...

  • Member Care Associate

    5 months ago


    San Antonio, United States Firstmark Credit Union Full time

    The Member Care Associate is responsible for providing enthusiastic, professional, and superior service by phone or video communication in a high call volume environment. The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account...


  • San Antonio, Texas, United States Sam's Club Full time

    At Sam's Club, we're passionate about delivering exceptional customer experiences and providing a supportive work environment for our associates. As a Food Service Team Member, you'll play a vital role in helping us achieve these goals.About the RoleThis is an exciting opportunity to join our team and contribute to the success of our food service operations....