Quality & Continuous Improvement Supervisor of Operations

3 weeks ago

Livonia, United States CHEP Full time

The Plant Quality and Continuous Improvement Supervisor is responsible for assisting the Plant Manager in managing total plant Quality, driving Continuous Improvement and delivering superior customer experience by driving results in the key areas of service, quality, and continuous improvement.


  • Develops and drives continuous improvement initiatives to ensure that the quality control function meets key performance indicator goals.
  • Supervise and coordinate the work of all quality department employees.
  • Provide hands-on leadership as a supervisor; responsible for mentoring and coaching all quality employees and working through employee relations issues
  • Drives compliance of CHEP quality guidelines at the service center.
  • In partnership with Plant Manager, provide leadership to the quality staff to effectively recruit, train, develop, evaluate, motivate, delegate, and monitor their activities.
  • Collaborates with plant leadership to ensure compliance to established policies.
  • Ensure the consistent execution of all SOPs throughout the Plant in accordance with the QMS, PMS, Commercial Organization, and Global Supply Chain.
  • Support cost control initiatives and process control within the Plant.
  • Responsible, in consultation with Plant Manager, for the cost and yield performance of the Plan in partnership with the overall P&L of the Plant.
  • Deliver best operational practices and cost efficiencies across the Plant while maintaining critical quality and raw material utilization standards that are necessary to maintain customer satisfaction and Plant profitability.
  • Ensure compliance through teamwork for all Standard Operating Procedures within the Plant.
  • Manages and ensures proper documentation of all quality related documents for all plant personnel.
  • Develop, lead, organize group projects targeting quality systems and continuous process improvements. Reports on progress and project deliverables.
  • Partners with Regional Quality personnel and the greater quality team to resolve concerns and execute on strategic goals of the organization.
  • Collaborates with Plant HSE Supervisor and HSE Plant Lead to support and drive Safety improvements (Zero Harm) across the Plant.
  • Conduct and lead Train the Trainer program for all training personnel as it relates to quality.
  • BIFR
  • Productivity/throughput
  • Production yield
  • Profitability to budget
  • Regulatory Compliance
  • Inventory reconciliation
  • Direct Cost Metrics
  • Customer and employee satisfaction
  • Will lead and develop site Quality Control Auditor and Quality Lead positions and the CI program for their service center.
  • Drive recommendations for process improvements & CI projects for plant


Internal & External Customers

  • Plant leadership
  • Front line Team Members
  • Territory and Regional Leadership
  • Territory and Network Quality Leadership
  • Ops Excellence leadership
  • Controls and Compliance team


Qualifications & Experience

  • Bachelor’s degree in Business or in relevant business analysis discipline e.g. finances, engineering, operations, supply chain, or equivalent experience.
  • 3-5 years experience in Quality Assurance or Continuous improvement specialized role.
  • Lean Six Sigma certification(s) preferred
  • Prior experience in a plant or quality supervisory role
  • Strong customer focus orientation.
  • Demonstrated ability to work in a challenging environment.
  • Ability to lead a team.
  • Ability to give and receive constructive feedback.
  • Demonstrated ability to work cross-functionally.
  • Understanding of supply chain practices and metrics.
  • Knowledge of manufacturing operations, training quality and production employees.
  • Knowledge and experience of quality control program implementation.
  • Basic knowledge of OSHA standards.
  • 3+ year’s line leadership experience.
  • Demonstrated ability to communicate effectively with Director and above level leadership.
  • Proven ability to get results through mentoring skills - effective coaching, facilitation & presentation
  • Strong communication skills
  • Excellent problem-solving skills and strategic thinking ability.
  • Data analysis
  • Critical thinking
  • Organizational and time management skills
  • Strong MS Office knowledge and skills including Excel, Word and Powerpoint
  • Quality Mindset
  • Coaching and delegation
  • Conflict Management


Required

  • English

Desirable

  • Spanish

  • Quality & Continuous Improvement Supervisor of Operations

    2 weeks ago

    Livonia, United States CHEP Full time

    The Plant Quality and Continuous Improvement Supervisor is responsible for assisting the Plant Manager in managing total plant Quality, driving Continuous Improvement and delivering superior customer experience by driving results in the key areas of service, quality, and continuous improvement.Develops and drives continuous improvement initiatives to ensure...

  • Quality & Continuous Improvement Supervisor of Operations

    4 weeks ago

    Livonia, United States CHEP Full time

    The Plant Quality and Continuous Improvement Supervisor is responsible for assisting the Plant Manager in managing total plant Quality, driving Continuous Improvement and delivering superior customer experience by driving results in the key areas of service, quality, and continuous improvement.Develops and drives continuous improvement initiatives to ensure...

  • EDM OPERATOR

    1 month ago

    Livonia, United States Delta Research Full time

    Job DescriptionJob DescriptionDelta Research is an AS9100 and ISO9001 registered facility which manufactures Automotive & Truck Differentials, Gear Products, Prototype/Development and Production, Transmission Builds. In addition, we provide contract gear and CMM inspection services. We are also a NADCAP approved non-destructive testing facility and currently...

  • Plant Supervisor

    1 week ago

    Livonia, United States 4M Industries Inc Full time

    Job DescriptionJob DescriptionJob Summary:As the Plant Supervisor of our CNC Milling facility, you will be responsible for managing the day-to-day operations, ensuring efficient production processes, and maintaining high-quality standards. You will supervise a team of CNC machinist including operators, set-up technicians, programmers, and support staff,...

  • Production Supervisor

    4 days ago

    Livonia, United States Optimal Inc. Full time

    Job DescriptionJob DescriptionPosition Description:The Production Supervisor position is a supervisory leadership role supported by on-the-job training, development, and opportunity for career progression. Production Supervisors are: Resilient , Detail oriented , Ambitious , Demonstrate high integrity What you'll do... Supervise, evaluate, and empower an...

  • Quality Manager

    1 month ago

    Livonia, United States Dynamic Map Platform North America, Inc. Full time

    Position Title: Quality ManagerPosition: The Quality Manager is responsible of the implementation of policies and procedures to ensure adherence to production quality standards. Monitors and audits process and product testing against established standards and conducts a continuous analysis of quality defects and deviations.Main Duties and...

  • Quality Manager

    1 day ago

    Livonia, United States Dynamic Map Platform North America, Inc. Full time

    Position Title: Quality Manager Position: The Quality Manager is responsible of the implementation of policies and procedures to ensure adherence to production quality standards. Monitors and audits process and product testing against established standards and conducts a continuous analysis of quality defects and deviations. Main Duties and Responsibilities...

  • Quality Manager

    1 month ago

    Livonia, United States Dynamic Map Platform North America, Inc. Full time

    Job DescriptionJob DescriptionPosition Title: Quality ManagerPosition: The Quality Manager is responsible of the implementation of policies and procedures to ensure adherence to production quality standards. Monitors and audits process and product testing against established standards and conducts a continuous analysis of quality defects and deviations.Main...

  • Quality Manager

    7 days ago

    Livonia, United States Dynamic Map Platform North America, Inc. Full time

    Position Title: Quality Manager Position: The Quality Manager is responsible of the implementation of policies and procedures to ensure adherence to production quality standards. Monitors and audits process and product testing against established standards and conducts a continuous analysis of quality defects and deviations. Main Duties and Responsibilities...

  • Manufacturing Supervisor Metals Lead Livonia Michigan 1st shift $55k-$65k

    1 month ago

    Livonia, United States Gold Standard Staffing Full time

    Job DescriptionJob DescriptionJob Description/Duties/Responsibilities:Why is a Manufacturing Supervisor (Metals Team Lead) important to us?As a Manufacturing Supervisor, you will be responsible for one of our manufacturing teams. You will have to inspire, develop, and drive the team in daily production and relentlessly in improvement and innovation projects....

  • Warehouse Supervisor

    5 days ago

    Livonia, United States Optimal Inc. Full time

    Job DescriptionJob DescriptionPosition Description:This position is a second shift warehouse/Distribution Operations Supervisor job.This is a front-line job supervising 20-30 UAW employees in a fast-paced customer focused operation.Skills Required:Strong teamwork skills.Ability to make decisions on the move.Ability to pick up warehouse management...

  • Help Desk Supervisor, hands-on

    4 hours ago

    Livonia, United States Felician Sisters of North America Full time

    Job DescriptionJob DescriptionAre you interested in using your IT Support skills to give back to those who have dedicated their lives to serving the most vulnerable and at-risk in the community?We invite you to apply for the full-time Information Technology (IT) Help Desk Supervisor position in Livonia, MI. This onsite position provides the opportunity to...

  • Help Desk Supervisor hands

    1 day ago

    Livonia, United States Felician Sisters of North America Full time

    Job Description Job Description ** Are you interested in using your IT Support skills to** ** give back to those who have dedicated their lives to serving the most vulnerable and at-risk in the community?** We invite you to apply for the full-time Information Technology (IT) Help Desk Supervisor position in Livonia, MI. This onsite position provides the...

  • Quality Manager

    1 week ago

    Livonia, United States QMC-EMI Holdings Corporation Full time

    For 60 years, Quality Metalcraft (QMC) and Experi-Metal Inc (EMI) have been leaders in innovative structural solutions for the mobility industry. Joining forces, QMC-EMI makes the production and prototype parts that could be used in the next airplane you take or the next car you buy. We are small enough that YOU can make an impact in your day-to-day work...

  • Quality Manager

    1 week ago

    Livonia, United States QMC-EMI Holdings Corporation Full time

    For 60 years, Quality Metalcraft (QMC) and Experi-Metal Inc (EMI) have been leaders in innovative structural solutions for the mobility industry. Joining forces, QMC-EMI makes the production and prototype parts that could be used in the next airplane you take or the next car you buy. We are small enough that YOU can make an impact in your day-to-day work...

  • Quality Inspector

    4 weeks ago

    Livonia, United States Qualified Staffing Full time

    Job DescriptionJob DescriptionJob Type: ContractLocation: Livonia. MI Salary: $17.00-$18.00 Per HRJob Description:The Quality Inspector will check the quality of all products as well as production procedures. The role will be an advocate for quality in our business. The Quality Inspector will ensure that products are made of flawless materials in compliance...

  • Quality Inspector

    1 day ago

    Livonia, United States Delta Research Full time

    Job DescriptionJob DescriptionJob Description Quality Inspector - CMMDelta Research Corporation & Delta Gear, Inc. have immediate openings for the position in Quality Assurance. This position involves inspection of gears, shafts and machined components. Your position would involve using metrology and inspection equipment to ensure parts are made to the print...

  • Home Improvement Professional

    1 week ago

    Livonia, United States Mr. Handyman of Northville Canton and Plymouth Full time

    Job DescriptionJob DescriptionSkilled Tradesperson WantedCompensation: $25-30/hrWe are a growing home improvement, maintenance, and repair company looking to add to our team. The ideal candidate has "MacGyver-like" skills and can do it all. Most of our work ranges from two hours to two days and consists of typical handyman work to more involved projects. It...

  • LPN/LVN Preceptor

    20 hours ago

    Livonia, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Functions as a member of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a registered nurse in accordance with Fresenius Kidney Care (FKC) policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal...

  • LPN/LVN Preceptor

    1 day ago

    Livonia, United States Fresenius Medical Care North America Full time

    PURPOSE AND SCOPE: Functions as a member of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a registered nurse in accordance with Fresenius Kidney Care (FKC) policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal...