Service Monitor

2 weeks ago

Kent, United States MV Transportation Full time

If you reside in California, please see our for more information about our data handling practices and your data rights.


MV Transportation is seeking a Service Monitor who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate.  

 

Job Responsibilities: 

  • Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. 
  • Monitors radio, telephones and on-road provision of service for quality. 
  • Responsible for influencing positive employee morale and quality customer service. 
  • Monitors and completes driver sign-in and sign-out daily. 
  • May assign trips to drivers to assure adequate disbursement of trips between all assigned routes. 
  • Monitors daily system performance. 
  • Participates in analysis and review of operating performance. 
  • Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate. 
  • All other duties, as assigned.   

Talent Requirements: 

  • One (1) year previous Dispatcher experience preferred.  
  • Two (2) years of Customer Service experience is preferred. 
  • High School diploma or equivalent. 
  • Experience with Trapeze software.  
  • Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast-paced environment. 
  • Demonstrate a high customer service commitment. 
  • Able to demonstrate professional phone manner. 
  • Knowledge of the service area is a plus. 

pay: $27.12 hourly 

 

 Healthcare Benefits: PPO Medical, Medical HSA, Prescription, Dental, Vision (spouse and dependent children), Telemedicine, FSA, Life, AD&D, Group Accident, LTD, STD, EAP, Critical Illness, Hospital Indemnity, Substance Abuse Professionals programming

Retirement Benefits: 401k

Paid Time Off: 6 mos - year 3 = 1.54 bi-weekly accrual w/40 yearly accrual cap

Paid Holidays: 8 paid holidays

More Generous Paid Sick Leave: 1 hour/per 30 hours for all FT employees

Other Compensation: $1,000.00 Driver referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period); $1,000.00 Mechanic referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period)

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  

 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. 

 

#appcast

  • Service Monitor

    3 weeks ago

    Kent, United States MV Transportation, Inc. Full time

    MV Transportation is seeking a Service Monitor who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company proce Monitor, Customer Service, Transportation, Dispatch, Retail, Driver

  • Service Monitor

    4 weeks ago

    Kent, United States MV Transportation, Inc. Full time

    MV Transportation is seeking a Service Monitor who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company proce Monitor, Customer Service, Transportation, Dispatch, Retail, Driver Learn More

  • Service Monitor

    3 weeks ago

    Kent, United States MV Transportation Full time

    If you reside in California, please see our for more information about our data handling practices and your data rights.MV Transportation is seeking a Service Monitor who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with...

  • Resident Monitor

    1 month ago

    Kent, United States Family Community Services Full time

    Job Type Part-timeDescriptionResident Monitor SCHEDULE: Shift Worker (less than 20 hours/week)PARC - Provides residential treatment to females recovering from substance abuse. GENERAL STATEMENT OF DUTIES: Responsible for overseeing residents in half way house, maintaining a therapeutic drug free environment following rules and regulations of F&CS, Ohio MHAS,...

  • Resident Monitor

    6 days ago

    Kent, United States Family & Community Services, Inc. Full time

    Job Type Part-time Kent, OH • Portage Area Recovery Center Description Resident Monitor *SCHEDULE: Shift Worker (less than 20 hours/week) * PARC - Provides residential treatment to females recovering from substance abuse. *GENERAL STATEMENT OF DUTIES: * Responsible for overseeing residents in half way house, maintaining a therapeutic drug free...

  • Transportation Services Coordinator

    2 weeks ago

    Kent, Ohio, United States Wyndy LLC Full time

    About the RoleWe are looking for a talented Transportation Services Coordinator to join our team at Wyndy LLC. This is an exciting opportunity to work in a fast-paced environment, coordinating safe and efficient transportation services to schools in Kent, OH.The successful candidate will have strong organizational skills, be able to work independently, and...

  • Van Logistics Specialist

    1 week ago

    Kent, Washington, United States Seattle Micromobility Service, LLC Full time

    About Our TeamWe are a leading provider of micromobility services in Seattle, committed to providing exceptional customer experiences. As an Operations Associate, you will play a critical role in ensuring the smooth operation of our services.Your primary responsibilities will include driving to different locations, swapping batteries on public Ride-share...

  • Restoration Service Professional

    1 week ago

    Kent, Washington, United States Quick Dry Restoration Seatac LLC Full time

    **About Us**Quick Dry Restoration Seatac LLC is a leading provider of water damage restoration services to homes and businesses in the Seattle-Tacoma area. Our team specializes in providing fast, professional, and efficient restoration services.Job DescriptionWe are seeking a skilled Water Damage Technician to join our team. This position involves removing...

  • Customer Service Representative

    1 month ago

    Kent, United States Insight Global Full time

    Must Haves: HS Diploma 1 year of customer service experience Must be able to multi task Computer proficient experience working with multiple monitors Proficient with Microsoft outlook, excel and suite Strong verbal and written communication (will be answering phone calls and responding to emails) Needs to be comfortable standing/walking for 20% of the day ...

  • Customer Service Representative

    6 days ago

    Kent, Washington, United States Home Depot Full time

    About the RoleThis Cashier position involves working in a dynamic retail environment where you will be responsible for providing exceptional customer service and ensuring smooth transaction processing.Responsibilities:Process transactions accurately and efficientlyAssist customers with purchases and answer product-related questionsMonitor and maintain store...

  • Clinical Services Director

    3 weeks ago

    Kent, Ohio, United States Axesspointe Community Health Center Full time

    Job Summary:At Axesspointe Community Health Center, we are seeking a highly skilled and dedicated Clinical Services Director to join our team. As a key member of our leadership team, you will be responsible for overseeing the delivery of high-quality clinical services to our clients.Responsibilities:Oversee the development and implementation of individual...

  • Route Optimization Coordinator

    7 days ago

    Kent, Washington, United States Seattle Micromobility Service, LLC Full time

    As a Van Driver at Seattle Micromobility Service, LLC, you will play a critical role in ensuring the timely completion of company targets, while maintaining safe behavior in the field and adhering to all relevant laws and regulations.The ideal candidate will have a valid driver's license with a clean driving record, as well as experience in local driving in...

  • Clinical Leader for Outpatient Services

    4 weeks ago

    Kent, Ohio, United States Axesspointe Community Health Center Full time

    Job SummaryWe are seeking a skilled Clinical Leader to oversee our outpatient services at Axesspointe Community Health Center. This role requires a Master's degree and a valid LPCC-S or LISW-S license in the State of Ohio. Key Responsibilities:Conduct psychiatric diagnostic assessments to determine medical necessity.Develop, implement, and update Individual...

  • Service Quality Specialist

    6 days ago

    Kent, Washington, United States Orkin Full time

    About the Position:We are seeking a highly skilled Service Quality Specialist to join our team. As a key member of our customer service team, you will play a pivotal role in ensuring every customer has an exceptional experience with the Best in Pests.The estimated salary for this position is $19-$21 per hour.About the Role:We need someone who can provide...

  • Client Services Program Manager-Kent

    4 weeks ago

    Kent, United States People's Care Inc Full time

    Posted Tuesday, March 19, 2024 at 7:00 AM Job Title: Client Services Program Manager - Kent Annual Rate: $67,724 Annually Schedule: M-F from 10:00 AM - 6:00 PM Job Status: Full time. Location: Kent, WA Sails Washington's Mission: We need YOU to achieve our Mission As our agency continues to grow, we are looking for team members who are passionate about...

  • Customer Service Liaison

    6 days ago

    Kent, Washington, United States Cenveo Worldwide Limited Full time

    Cenveo Worldwide Limited is a world leader in the management and distribution of print and related offerings. We are seeking a Customer Service Representative with print knowledge preferred for our Kent, WA location.The estimated annual salary for this position is around $54,000-$65,000, depending on experience. The ideal candidate will have a minimum of 3-4...

  • Operations Associate

    1 week ago

    Kent, Washington, United States Seattle Micromobility Service, LLC Full time

    Job DescriptionWe are seeking an Operations Associate to join our team in Seattle. This role involves ensuring the timely completion of company targets, exhibiting safe behavior while operating in the field, and performing all operations with integrity. The ideal candidate will have experience in local driving and a valid driver's license with a clean...

  • Senior Social Service Assistant

    18 hours ago

    Kent, United States Family & Community Services, Inc. Full time

    Senior Social Service Assistant Job Details Job Type Full-time Kent, OH • Veteran Services - Freedom House Description Senior Social Service Assistant Veterans Freedom House Full-Time $36,000/year SCHEDULE: Flexible, to include some evenings/weekends; on-call duties GENERAL STATEMENT OF DUTIES: The Senior Social Service Worker will be...

  • Clinical Leader for Outpatient Services

    4 weeks ago

    Kent, Ohio, United States Axesspointe Community Health Center Full time

    About the PositionAt Axesspointe Community Health Center, we are seeking a highly skilled Clinical Leader for Outpatient Services to join our team. This is a full-time position that requires 40 hours of work per week with evening hours included.The primary role of this position is to supervise and coordinate the functioning of all staff within the agency...

  • CWR-Customer Service Rep I

    4 weeks ago

    Kent, United States CRG Corporation Full time

    Customer Service RepresentativeLocation: Kent, WACompensation: $18.00Duration: Contract (26 weeks)Hours: Flexible schedule(Monday-Saturday between 0500-1900, this will be an 8-hour shift, 5 days a week)Key Responsibilities: Assist customers and business partners via telephone and email, providing prompt and professional responses to inquiries. Handle...