Office Specialist

Office Specialist (Open)The work we do matters This position is assigned responsibilities for the tasks related to the entry of civil and criminal fingerprint cards into the Nebraska Automated Fingerprint Identification System (AFIS). Under immediate to general supervision, the essential purpose of this position is to facilitate the operations of the AFIS team, which serves as a cornerstone of the Criminal Identification Division (CID) of the Nebraska State Patrol (NSP). CID serves as the central repository for fingerprint-based arrest information and is statutorily required to maintain current and accurate criminal history records and to disseminate this information to those authorized to receive it. This position is assigned responsibilities relating to the operational tasks and data management of the Nebraska AFIS Database. The AFIS team is responsible for the accuracy of the Nebraska fingerprint database, as well as fingerprint records transferring to the Nebraska Patrol Criminal History Database (PCH) and Federal Bureau of Investigation's (FBI) Next Generation Identification (NGI) database.Job duties include: Scanning fingerprint cards and typing fingerprint card descriptors into Nebraska's Automated Fingerprint Identification System (AFIS) Reviewing civil fingerprint records and submitting fingerprint images to the Federal Bureau of Investigation (FBI) for national fingerprint-based background checks Coding and image editing of incoming criminal ink-roll fingerprint cards Statistical tracking of error and rejection information and communicating with the Quality Assurance Improvement Program (QAIP) team and the AFIS Quality Assurance (AQUA) team Assisting the AQUA team with scanning fingerprint cards and tracking for various projects Corresponding via email and phone with the FBI, law enforcement agencies, and other NSP teams regarding criminal history rapsheet information Cross-referencing arrest, court and federal arrest records to ensure the most up to date and accurate criminal history information Utilizing the Record Information Tracking System (RITS) to track Universal Control Numbers, civil background checks, and run daily/monthly reports for workflow statistics tracking Utilizing the Nebraska Criminal Justice Information System (NCJIS), other criminal justice databases, as well as telephone, email, and fax to conduct daily tasks Creation, planning, organizing, implementation, and execution of the training program for all new employees on the AFIS team, including the creation and revision of the AFIS training manual and associated job aides. On a limited basis, fingerprinting the public for civil application purposes (foster care, teaching license, etc.) and individuals registering for Sex Offender Registration purposes. Contact with individuals registering for Sex Offender Registration purposes will also require DNA collection via buccal swab.Requirements/Qualifications:Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.Preferred Qualifications: High school diploma or equivalent. Coursework/training or experience in entering/maintaining alpha and numeric fields, and the use of a personal computer, associated software, and office equipment. Criminal Justice background experience or Criminal Justice related degree. Proficient knowledge of Microsoft Office word processing tools and spreadsheets, office equipment, and computer hardware. Great attention to detail, and time management skills.Other: Regular and reliable attendance is expected. Accuracy, attention to detail, and organization is key to success in this position. Resumes will not be accepted as a substitute to your applicant information. Failure to complete all areas of your employment application may result in your application being disqualified from our selection process. Applicants will be screened for a record of criminal activity and criminal history using a fingerprint-based check, before a final offer of employment is made. Applicants must be free of felony convictions. Applicants cannot maintain a continuous association or dealings with persons, groups, or organizations that they know, or should know are persons or groups or organizations under criminal investigation or indictment or who have a reputation for present, ongoing involvement in felonious or criminal behavior. Applicant must successfully complete an extensive background screening prior to being employed, which includes completion of a Personal History Questionnaire. Selection process will include an interview.Knowledge of:English grammar, spelling, vocabulary, and usageLaw enforcement and criminal justice record systemsComputer operations and standard software and hardware applicationsOffice and data entry proceduresThe processing of criminal cases through the criminal justice systemSkill in:Strong and effective communicationAdapting with current proceduresStandard office procedures and practicesOperating computers and associated hardware, scanners, printers, and office equipmentEntering and retrieving information and data from databasesEntering alphanumerical data and reviewing documents to determine errors and omissionsAbility to:Work independentlyCommunicate by phone, email, and in person to exchange informationInteract and maintain a working relationship with diverse individualsCommunicate and interact with the public and members of the criminal justice communityFile and record information using numerical, alphabetical, and other records keeping systemsGather, compile, generate, and disseminate informationLearn agency policies and procedures pertinent to the work assigned.Type from rough draft copies, proofread and identify errors, and make appropriate correctionsLearn information sharing processes and forms used by the employing agency and other law enforcement and criminal justice agencies.