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Project Manager

6 hours ago

South Jordan, United States Lightspeed DMS Full time

Project Manager - TechnicalThe Project Manager - Technical coordinates complex internal technical initiatives that require collaboration between Lightspeed engineering teams, internal stakeholders and external partners. This role ensures seamless execution of projects involving third-party integrations, vendor partnerships, and cross-functional internal stakeholders.This is a hybrid position that works in the office 2 days per week.What you'll do:Project Coordination & ExecutionLead internal technical projects from initiation through delivery, coordinating between engineering squads, product teams, QA, and external vendorsManage project timelines, dependencies, and risks across multiple concurrent initiatives involving third-party integrations and internal platform developmentFacilitate planning sessions, sprint coordination, and quarterly roadmap alignment for projects spanning multiple teamsTrack and communicate project status, blockers, and critical path items to technical and business stakeholdersStakeholder ManagementServe as primary liaison between internal engineering teams and third-party vendors/partners for technical integration projectsTranslate technical requirements and constraints for non-technical stakeholders and business requirements for engineering teamsCoordinate with Product Owners, Engineering Leads, and QA to ensure alignment on project scope, timelines, and deliverablesManage vendor relationships and escalations, ensuring SLAs and delivery commitments are metTechnical CoordinationUnderstand technical architecture, APIs, and integration patterns sufficiently to identify dependencies and potential issuesCoordinate technical planning activities including architecture reviews, infrastructure provisioning, and deployment strategiesWork with Cloud Engineering and DevOps teams to ensure infrastructure readiness for project launchesTrack technical debt and quality metrics related to project deliverablesProcess & DocumentationMaintain comprehensive project documentation including technical specifications, integration guides, and runbooksUpdate project tracking systems (Jira, Confluence) with current status, risks, and action itemsPrepare executive summaries and reports on project health, budget utilization, and milestone achievementFacilitate retrospectives and capture lessons learned to improve future project executionQuality & Risk ManagementMonitor project quality metrics and coordinate with QA on testing strategies for complex integrationsIdentify and mitigate project risks, developing contingency plans for critical dependenciesEnsure compliance with security, data privacy, and regulatory requirements for third-party integrationsCoordinate incident response and post-mortem activities when project-related issues arise in productionWhat you should have:3-5+ years of technical project management experience, preferably in enterprise software or SaaS environmentsStrong understanding of software development lifecycle, agile methodologies (Scrum), and DevOps practicesExperience managing projects involving API integrations, cloud infrastructure, and third-party vendor coordinationProven ability to manage multiple complex projects simultaneously with competing prioritiesExcellent communication skills with ability to bridge technical and business conversationsExperience with project management and collaboration tools (Jira, Confluence, MS Project, Slack)PMP, CSM, or similar project management certification preferredTechnical background or experience working closely with engineering teams strongly preferredPreferred Qualifications:PMP CertificationAccounting Degree or Equivalent ExperienceInclusion and Diversity at Lightspeed:At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.Equal Employment Opportunity Statement:Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.Applicants must be authorized to work in the U.S.