Senior Product Manager

3 weeks ago

Cincinnati, United States Kroger Technology & Digital Full time

Position Summary

Own and drive a large product from vision, through design, to requirements, and finally delivery. Serve as a facilitator within a larger cross-functional team to solve business problems. Work with near-complete autonomy and freedom, requiring no oversight. This autonomy, however, will be within a broader strategy set by a Senior Product Manager and/or Group Product Manager. Build trust within a larger area of responsibility than a Product Manager or Associate Product Manager. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

Identify product requirements and future enhancements through collaborative engagements to support product strategies

- Create, maintain and communicate product catalog roadmaps, including near-term delivery and 1-2 year product evolution, to engage stakeholders across the organization in aligning and supporting company and business unit strategies

- Create highly collaborative cross-functional partnerships across the Kroger matrix organization

- Identify, measure and improve key product catalog metrics to enhance the customer experience, and create a compelling, relevant product vision using web metrics, customer loyalty/insights, customer feedback/research and internal operational metrics

- Identify opportunities to create best-in-class capabilities by leveraging customer feedback and team knowledge/expertise in order to connect company strengths with available resources

- Develop a product plan and deliver breakthrough experiences to market by working with technical and non-technical partners; measure output, improve execution and continuously deliver production expectations

- Model Agile principles by maintaining a groomed backlog and providing 1-N prioritization for backlog

- Set criteria for Minimum Viable Product to increase the speed/frequency with which enhancements and new capabilities are delivered

- Travel to work campuses to attend company meetings

- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

• Bachelor's Degree in computer science, business, marketing, or management or equivalent practical experience

• 5+ years of experience bringing customer-facing eCommerce or Omnichannel products to market

• 5+ years of software development, product management or business analyst experience in an eCommerce business with demonstrated success in sales and/or customer use through the delivery of new/evolving products

• Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer experience

• Excellent communication, organizational and analytical skills

• Proficient Microsoft Office skills

Desired Previous Experience/Education

• Any digital product management experience with a multi-channel retailer

• Microsoft D365 experience

• Order management experience

• Any experience with iterative product development (Agile)

• Any experience using Atlassian products

  • Quality Experience
  • Governance Experience
  • Analytics background (SQL, Python, et. Al.)

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