Failure Analysis Engineer

4 weeks ago


Fremont, United States HCLTech – Engineering and R&D Services Full time

About HCLTech:

HCLTech is a global technology company, home to 221,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. To learn how we can supercharge progress for you, visit


For better understanding here is the job description


Role: Failure analysis Engineer

Location: Fremont, CA (onsite)

Job Description:

  • failure analysis of Open Compute Server / Storage platforms.
  • with ODMs and vendors to troubleshoot, triage and root cause issues.
  • experiments to narrow down the failure domain and recommend solutions.


Failure Analysis Engineering activities with deep technical engineering expertise in Server / Storage platforms



Processing, receiving, and categorizing incoming RMAs, field returns, etc.

Support sustainability, reliability, NPI programs and perform electrical fault isolation, nondestructive imaging, and destructive/physical failure analysis to determine the failure root cause.

Support lab upkeep, consumable inventory management, and capabilities identification for future expansion.

Investigate datacenter failures (electrical, mechanical, electromechanical, and thermal), determine root cause, and propose corrective actions and solutions.

Drive investigation and resolution on qualification fallouts, product/process non-conformance, RMA events through the means of FA, fishbone, and 8D reporting.

Perform electrical failure analysis on failing server components – motherboards, CPUs, GPUs, DIMMs, etc. to isolate and understand failures.

Establish in-house FA lab with asset management to support sustainability of server fleet in datacenters, reliability on server life extension programs, and NPI/NPD projects.



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