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Housekeeping Manager

4 weeks ago

Lincoln, United States Bluegreen Full time

South Mountain Resort located in Lincoln, NH is seeking an experienced Housekeeping Manager.


Schedule: Varied shifts dependent on operation needs, to include weekends and holidays

Location: 23 InnSeason Drive; Lincoln, NH 03251

Be part of a team committed to creating lasting vacation memories Apply today #PowerOfVacation

BENEFITS YOU'LL ENJOY

  • Up to 21 Paid Days off per Year
  • 401K Match up to 5%
  • 9 Paid Holidays
  • Up to 2 Paid Volunteer Days
  • Medical, Dental, Vision Insurance
  • 6 weeks - Paid Parental Leave
  • Internal Growth and Career Pathing
  • Tuition Reimbursement
  • Safe and Fun Work Environment
  • Employee Discounts Including Childcare, Hotels and more

JOB SUMMARY:

You will be responsible for the operation of the Housekeeping Department under the guidance of the Resort Manager and Assistant Resort Manager. Responsibilities include assisting with the hiring, training, coaching, and discipline of all Housekeeping personnel as well as resolving guests’ complaints or issues in a quick, courteous, efficient manner.

  • Enforce policies and procedures to maintain Q/A standards at or above passing.
  • Coach and/or counsel housekeeping personnel for career development under direction of Manager. Assist with performance appraisals.
  • Maintain a safe work environment as well as fostering working relationships with other departments
  • Manage inventory of room supplies, linens, laundry, and cleaning supplies within required budget.
  • Assist in cleaning and inspecting rooms as necessary.
  • Support with the hiring and training of all housekeeping personnel.

YOUR EXPERIENCE

  • Ability to work weekends, evenings, and holidays as needed.
  • High school diploma or equivalent (G.E.D.) required
  • 2+ years of Management or Supervisory experience in housekeeping and laundry operations
  • Direct experience of leading a housekeeping department preferably in the time share industry
  • Housekeeping and management training as well as full knowledge of budgeting and inventory controls
  • Interpersonal skills necessary to deal effectively and courteously with diverse groups of people and associates in all levels of management.

Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation (“Bluegreen”) as of January 17, 2024. If hired, you will be an employee of Bluegreen, which is a wholly-owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated.

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. If offered employment, candidate must be willing to submit to a background check. We promote a drug-free workplace and reserve the