Warranty Claims Estimator

Warranty Claims EstimatorAmrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us. As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we're ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We're in every construction market. Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition.Join the Malarkey team, innovators in roofing technology with pioneering rubberized asphalt shingles designed for superior durability and sustainability. At Malarkey, we take pride in our most important asset - our employees. We're seeking a Warranty Claims Estimator who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is creating longer-lasting, environmentally responsible roofing solutions that can withstand all weather conditions.About The RoleThe Warranty Claims Estimator is responsible for ensuring efficient and accurate management of warranty claims processes while maintaining compliance with company policies. This position will also process warranty registrations, validate incoming claims and related documentation, and ensure proper follow-up to resolve incomplete or incorrect submissions.What You'll Be DoingResponsible for adherence to company policies, including safety and the use of personal protective equipment. Work with the Warranty Claims team to ensure that internal and external customer needs are met and to evaluate estimates submitted by third parties to confirm fair settlement of warranty claims. Use estimating software to build estimates within defined parameters and help resolve warranty claims on time. Order and maintain records of roof diagrams to help build estimates using estimating software. Answer phone and e-mails from customers and sales representatives regarding warranty registration information, claims, and product inquiries. Review and validate incoming claims, warranty registration, and warranty transfer information, including returning improperly completed forms for correction and completion as needed. Maintain a record of all claims submitted and their status. Responsible for settling claims within authority directly with roofers, homeowners, and distributors.What We Are Looking ForA bachelor's degree or a combination of an associate degree, previous industry-related work experience, and licensure or certification is preferreda minimum of 5 years of roofing or similar industry experience. Knowledge of computers, particularly Excel, Word, and Google Docs, is required. IIBEC RRO/RRC or equivalent certification is a plus. Experience working with various commercial and residential roofing systems and installation methods is preferred.What We OfferCompetitive salary $78,000-$97,000 Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings Medical, Dental, Disability, and Life Insurance Holistic Health & Well-being programs Flexible Spending Accounts (FSAs) for health and dependent care Vision and other Voluntary benefits and discounts Paid time off & paid holidays Paid Parental Leave (maternity & paternity)Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.