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Voice Network Engineer

3 months ago

New York, United States Synechron Full time

Role: We are embarking on an ambitious network modernization initiative. We are seeking a skilled and experienced Voice Network Engineer to join our team. The successful candidate will possess a blend of technical expertise in voice network technologies and be responsible for designing, implementing, and maintaining voice network infrastructure, with a focus on Voice Over IP (VOIP), Unified Communications, Networking Fundamentals, Telephony Systems, Security, Voice Network Monitoring, Collaboration Tools, Scripting, and Automation.


Responsibilities:

  • Design, implement, and optimize modern voice network solutions, including VoIP, SIP trunking, and Unified Communications (UC).
  • Ensure the security and integrity of voice network systems and data, including implementing security best practices and protocols.
  • Monitor and optimize voice network performance and reliability, identifying and resolving issues in a timely manner.
  • Configure and install various network devices and services (e.g., routers, switches, firewalls, phone systems, call management software).
  • Collaborate with cross-functional teams to integrate voice network systems with collaboration tools and other related technologies.
  • Develop and maintain scripts and automation tools to streamline voice network management and maintenance processes.


Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
  • Strong understanding of Voice Over IP (VOIP) technologies and protocols.
  • Proficient with Cisco, Avaya, Microsoft Teams, or other leading voice network platforms.
  • Familiarity with network protocols (IP, TCP, UDP), network routing protocols (BGP, OSPF), and QoS.
  • Experience with Unified Communications systems and collaboration tools.
  • Proficiency in networking fundamentals, including routing, switching, and network security.
  • In-depth knowledge of telephony systems and voice network monitoring tools.
  • Familiarity with scripting languages and automation tools for network management.
  • Excellent communication skills, both written and verbal, with the ability to present complex technical information in a clear and concise manner.
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve complex voice network issues.


Preferred Qualifications:

  • Industry certifications such as CCNA Voice, CCNP Voice, CCIE Voice, or equivalent.
  • Experience with cloud-based voice network solutions and integration.
  • Knowledge of emerging voice network technologies and trends.


We can offer you:

  • A highly competitive compensation and benefits package
  • A multinational organization with 55 offices in 20 countries and the possibility to work abroad.
  • Laptop and a mobile phone
  • 10 days of paid annual leave (plus sick leave and national holidays)
  • Maternity & Paternity leave plans
  • A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
  • Retirement savings plans
  • A higher education certification policy
  • Commuter benefits (varies by region)
  • Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
  • On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
  • Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
  • Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
  • A flat and approachable organization
  • A truly diverse, fun-loving and global work culture


SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.