Program Manager

Program Manager (Senior Action Officer)This position is located in the Department of Health and Human Services, Assistant Secretary for Administration, headquartered in Washington, District of Columbia. This vacancy will close at 11:59pm on the date that 50 applications have been received. Please review the "How You Will Be Evaluated" section for additional information.ResponsibilitiesAs a Program Manager (Senior Action Officer), you will use your knowledge of and experience to optimize business results and customer experience by:Implementing performance metrics to manage and monitor the operational efficiencies of the organization related to OHR programs, monitoring program performance metric outcomes; and developing strategies for maintaining appropriate performance levels in support of OHR management initiatives.Performing special reviews, evaluations, and follow-ups of programs to assure that legislative goals, objectives, and deadlines are understood and met; ensuring that the Director is aware of and approves all proposed actions or decisions affecting the organization and encourages consultation and communications throughout the Agency to ensure collaboration and understanding of key issues; and enlisting cooperation and stimulates contributions from Agency staff.Identifying deficiencies and corrects them to resolve conflicts and problems as they arise, performing special reviews, evaluations, and follow-ups of programs to assure that legislative goals, objectives, and deadlines are understood and met.Representing OHR on committees and workgroups and arranging for or fulfilling requests for information and comments; initiating necessary actions and interactions between OHR and other HHS components to develop and gain consensus relating to OHR procedures.Serving as a key liaison and strategic partner with OHR program offices within the organization in seeing that programs effectively implement policy initiatives.RequirementsConditions of EmploymentQualificationsWhat We Are Looking ForMinimum Qualifications:You must have one year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-14 grade level in the Federal service performing at least ALL of the following:Implementing and monitoring performance metrics to assess and improve human capital program operations.Conducting reviews and evaluations of human capital programs to ensure legislative goals, objectives, and deadlines were met.Identifying operational deficiencies and developed corrective strategies to resolve program conflicts.Prepared briefing materials and ensured leadership approval for actions affecting human capital programs.Served as a liaison to human capital program offices to support effective implementation of policy initiatives.Documenting ExperienceIn describing your experience, please be clear and specific. We will not make assumptions regarding your experience. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record.In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment.You will receive credit for all qualifying experience, including volunteer experience.If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.OPM Qualification General PoliciesWebsiteEducationForeign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov.Note: Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application. Education was completed successfully before the applicant can be appointed.Additional InformationThings You Need To KnowIncentives may be authorized; however, this is contingent upon multiple factors, including funds availability. If authorized, certain incentives may require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.Bargaining Unit Position: NOResearch position: NODrug Screening Required: NOSpecial Hiring Authorities for Veterans - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/Special Hiring Authorities for Military Spouses - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/military-spouses/People With Disabilities (Schedule A) - https://help.usajobs.gov/index.php/Individuals_with_DisabilitiesCareer Transition Assistance Program (CTAP): For information on how to apply as an CTAP eligible see http://opm.gov/rif/employee_guides/career_transition.asp#ictap. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.