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Claims Deputy

3 months ago

Newark, United States Acro Service Corp Full time

Job Description

  • Determines claimant's eligibility (non-monetary determination) in accordance with guidelines for benefits administration.
  • Interview claimants in person, by telephone or by mail in order to make determinations of eligibility.
  • Interviews and corresponds with employers in person, by telephone, or by mail to gain information and distinguish the facts relevant to making eligibility determination.
  • Respond to routine telephone inquiries from claimants, employers, and the general public such as unemployment check mailing date, and how to file for benefits (procedural questions).

Job Requirements

  • Customer Service and/or high-volume call centre experience
  • Ability to handle multiline phones
  • Ability to multitask