Quality Continuous Improvement Manager

3 weeks ago

Louisville, United States Labor Solutions, LLC Full time

We are seeking an adept Quality and Continuous Improvement Manager for our client who offers a wide range of ink, sublimation & direct print products. This role entails spearheading quality assurance efforts and driving process innovation and improvement across various locations. The Manager will be pivotal in instilling a culture of enduring change by implementing LEAN methodology and its supportive structure to facilitate business transformation.


Responsibilities


Quality Management:

  • Develop, implement, and maintain a comprehensive quality management system for all aspects of the production facility.
  • Establish and enforce quality standards, procedures, and best practices.
  • Conduct regular audits and inspections to ensure compliance with
  • quality requirements.
  • Investigate and address customer complaints or quality issues promptly and effectively.
  • Work with customer service teams to address issues and implement corrective actions.
  • Risk Management:
  • Collaborate with relevant stakeholders to identify and assess potential risks to quality and develop strategies to mitigate these risks.
  • Supplier Quality Management:
  • Collaborate with the procurement team to ensure that suppliers meet quality standards.


Continuous Improvement:

  • Lead and drive continuous improvement initiatives to enhance operational efficiency and effectiveness.
  • Lead and facilitate Lean and process improvement-based workshops to drive ideas & solutions.
  • Analyze production processes to identify opportunities for improvement and waste reduction.
  • Collaborate with cross-functional teams to implement process enhancements and innovations.
  • Foster a culture of continuous improvement by promoting awareness and involvement at all levels of the organization.
  • Data Analysis, Documentation and Reporting:
  • Utilize data and performance metrics to assess the effectiveness of quality and continuous improvement initiatives. Generate regular reports to communicate key performance indicators and progress toward improvement goals.
  • Track, monitor and communicate facility defect trends.
  • Analyze trends and provide recommendations for corrective actions or further enhancements.
  • Create and maintain Standard Operating Procedures (SOP)
  • Training and Development:
  • Develop and oversee training programs to ensure that employees understand and adhere to quality standards and continuous improvement methodologies.
  • Facilitate workshops and training sessions to build a culture of continuous learning and improvement.
  • Collaborate with department managers to identify and address specific training needs.


Minimum Qualifications

  • Bachelor's degree in a relevant field; or equivalent combination of education, training and experience.
  • Proven experience in quality management and continuous improvement within a manufacturing environment.
  • Strong analytical and problem-solving skills.
  • Excellent project management and organizational skills.
  • Effective communication and leadership skills.
  • Knowledge of quality management systems, Lean, Six Sigma, or other continuous improvement methodologies.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of stakeholders including senior managers, subject matter experts and operators.
  • Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint


Preferred Qualifications

  • Certified Six Sigma Black Belt
  • Knowledge of printing technologies, Print on Demand industry or related manufacturing sectors.

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