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Coordinator, Business Operations
1 month ago
We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.At Travel + Leisure our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world's largest vacation ownership company and part of Travel + Leisure Co., we're shaping the future of the travel industry.Perks at Work: Working at Travel + Leisure comes with many perks Tuition Reimbursement, medical benefits, 401k and financial planning resources, diversity resource groups, discounts on travel and much, much more Note: If you are currently sponsored by the company, please speak with a recruiter to discuss any potential impact to your immigration status before applying.Position DescriptionAs a Business Operations Coordinator for Travel + Leisure this person will be responsible for delivering quality support for our Sales and Marketing processes. This person provides exceptional customer service to all guests and business partners, ensures that operational processes and procedures are met, protects data integrity throughout our systems, and partners with their team and leadership to implement changes or new initiatives. As part of the Business Operations team, this individual helps support the steps to put the world on vacation and make memories of a lifetimeYou will be responsible to:Provide exceptional customer service to our guests, business partners, and teamIdentify ways in which to improve our customer service or processesCollect and/or validate data when interacting with our guests to ensure they receive the best experience with usManage and protect company assets through all interactionsUnderstand and implement operational procedures that govern our businessSupport new initiatives and help teams that are impacted by these changesMaintain daily, weekly, monthly, or quarterly reporting needsSuccessfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they ariseYou will partner with:Sales and Marketing teamsHuman ResourcesResort Operations leadershipExamples of projects you will work on:Validating data and reporting or answering questions from onsite business partnersSupporting the integration of new processes and proceduresRequirements:Proficient in Microsoft SuiteHave availability to support the business throughout weekends and holidaysExperience delivering outstanding customer service, with excitementIn summary: You should be an individual that enjoys working in a fast-paced environment, interacting with guests and business partners, and being part of a highly engaged team. You should be a communicative, reliable, organized person who is not afraid of learning new processes and embraces change.A Place for EveryoneHospitality is at the heart of all we do at Travel + Leisure, including how we treat each member of our growing community. Here, you'll find a team that's inclusive, values diversity, and is built on a foundational respect for people from all over the world. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off including 12 vacation days and 6 holidays per year, prorated based on your hire date, sick leave in accordance with applicable laws and/or ordinances, wish day paid time to volunteer at an approved organization of your choice, 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information), legal and identity theft plan, voluntary income protection benefits, wellness program (subject to provider availability), and Employee Assistance Program. Compensation generally starting at $18.17 - $18.17 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.Where Memories Start with You: Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
