Customer Care Agent
2 weeks ago
Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you
Responsibilities:
As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.
Specific duties include:
- Preparing account changes
- Troubleshooting and resolving customer issues
- Identifying and acting upon potential new sales opportunities
- Assisting with customer retention
- Working with other departments to ensure timely resolution of customer issues
- Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines
Requirements:
As a Customer Care Agent, you must be pleasant and professional with an engaging personality and possess the ability to function equally well both independently and in a team environment. You must be detail oriented and focused, with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
- High School Diploma or Equivalent
- 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
- Ability to work well in a fast paced environment
- Excellent telephone skills
- Strong troubleshooting abilities
- Solid negotiating skills
- Computer proficient
- Must be flexible for weekday and weekend shifts
Benefits:
As a Customer Care Agent, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
- Medical coverage (F/T staff)
- Dental coverage (F/T staff)
- Retirement Savings
- Plus more
The hourly pay rate is $20 per hour.
Build a rewarding career with an industry leader
Apply now
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.Learn More
-
Customer Care Agent
1 week ago
Woodbury, United States Star Group LP Full timeAre you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Care Agent. You will handle inbound and outbound customer service calls from an established...
-
Customer Service Representative
1 week ago
Woodbury, United States Kevin Coan - State Farm Agent Full timePosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...
-
Customer Service Representative
1 week ago
Woodbury, United States Kevin Coan - State Farm Agent Full timePosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...
-
Customer Relations Representative
1 week ago
Woodbury, United States Ryan Crosby - State Farm Agent Full timeBenefits:Simple IRALicense reimbursementBonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Ryan Crosby - State Farm Agent, you will generate the kind of exceptional client experiences that...
-
Customer Service Representative
1 week ago
Woodbury, United States Ryan Crosby - State Farm Agent Full timeBenefits:License reimbursementSimple IRABonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Ryan Crosby - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce...
-
Customer Relations Representative
1 month ago
Woodbury, United States Ryan Crosby - State Farm Agent Full timeBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Signing bonus Are you ready to join a dynamic fun team that's been making waves in insurance since 2000? Look no further! Our agency is...
-
Front Desk Agent
7 months ago
Woodbury, United States Residence Inn Deptford Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Patient Care Supervisor
2 months ago
Woodbury, United States Fairview Health Services Full timeOverview M Health Fairview Woodwinds Hospital, located in Woodbury, Minnesota is looking for a dedicated Patient Care Supervisor to help lead the Emergency Room team! ! Are you ready to join this exciting ED? The Emergency Room Patient Care Supervisor is responsible for assisting the Manager/Director with department operations. This nursing leadership...
-
Customer Experience Specialist
1 week ago
Woodbury, United States Northwell Health Full timeJob Description Supports inter-departmental functions to provide optimal patient and customer experience. Fosters and maintains relationships with key stakeholder leaders and teams to ensure patient and family centered care culture, care delivery and hospitality. Job Responsibility Role models Culture of C.A.R.E. and patient-centered...
-
Customer Service Associate
3 weeks ago
Woodbury, United States Savers | Value Village Full time**Job Title: Customer Service Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...
-
Patient Care Technician
4 months ago
Woodbury, United States Fresenius Medical Care North America Full time**PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies....
-
Patient & Customer Experience Specialist
1 week ago
Woodbury, United States Northwell Health Full timeJob Description Supports inter-departmental functions to provide optimal patient and customer experience. Fosters and maintains relationships with key stakeholder leaders and teams to ensure patient and family centered care culture, care delivery and hospitality. Job Responsibility Role models Culture of C.A.R.E. and patient-centered...
-
Patient & Customer Experience Specialist
1 week ago
Woodbury, United States Northwell Health Full timeJob Description Job Description Supports inter-departmental functions to provide optimal patient and customer experience. Fosters and maintains relationships with key stakeholder leaders and teams to ensure patient and family centered care culture, care delivery and hospitality. Job Responsibility Role models Culture of C.A.R.E. and patient-centered...
-
Full-Time Customer Experience Coor
3 weeks ago
Woodbury, United States The TJX Companies, Inc. Full timeOpportunity: Contribute To The Growth Of Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role...
-
Teachers at Carver Lake KinderCare
7 months ago
Woodbury, United States Kinder Care Full timeFutures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey...
-
Woodbury, United States Savers Thrifts Stores Full timeDescription Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...
-
Scheduler - Midwest Surgery Center
4 weeks ago
Woodbury, United States Surgery Care Affiliates Full timeOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
Veterinary Care Specialist
3 weeks ago
Woodbury, New York, United States Woodbury Animal Hospital Full timeJob OverviewAt Woodbury Animal Hospital, we are dedicated to providing exceptional care for your pets. Our team of passionate veterinarians and veterinary technicians work together to offer a wide range of services designed to promote optimal health and well-being for your furry family members.About the RoleWe are seeking a skilled Veterinary Care Specialist...
-
LPN Care Coordinator
3 weeks ago
Woodbury, United States Life-Spark LLC Full timeDescription Woodbury Health Care Center, a Lifespark Skilled Nursing Community, is looking for a dedicated and passionate LPN Care Coordinator to join our growing team. Woodbury Health Care Center is home to seniors requiring TCU (Transitional Care Unit) Care and Long-Term Care. We are in Woodbury, right next door to Woodbury High School. We have been...
-
Clinical Manager II Home Therapies
4 weeks ago
Woodbury, United States Fresenius Medical Care Full timePURPOSE AND SCOPE: Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided. Collaborates with the Business Unit management team to grow the assigned...