Customer Service Representative

2 weeks ago


Baytown, United States Jenny Montes - State Farm Agent Full time
Benefits:
  • 401(k) matching
  • Free food & snacks
  • Health insurance
  • Paid time off
  • Parental leave

Position Overview

State Farm Insurance Agent located in Baytown, TX is seeking an outgoing, career-oriented Spanish speaking professional to join their team. We are looking for someone with insurance experience who has their property and casualty license.  As a State Farm team member for customer service representative, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...

  • Salary plus commission/bonus
  • Health benefits
  • 401K Match
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements

  • Bilingual - Spanish required
  • Insurance background
  • Property and Casualty license (must have currently)
  • Life and Health license (must be able to obtain)
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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