Customer Service Representative

1 day ago


Baytown, Texas, United States Jenny Montes - State Farm Agent Full time
Job Overview

Jenny Montes State Farm Agent is seeking a highly skilled Customer Service Representative to join their team. As a key member of the agency, you will play a critical role in delivering exceptional client experiences and driving business growth.

Key Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records, ensuring seamless communication and service delivery.
  • Collaborate with other departments to ensure customer satisfaction and exceed expectations.
Requirements and Qualifications
  • Possess strong communication and problem-solving skills, with the ability to handle high-pressure situations calmly.
  • Hold a Property and Casualty License, with bilingual capabilities in Spanish a significant advantage.
  • Demonstrate experience in customer service, with a proven track record of delivering excellent results.
Benefits and Compensation
  • An estimated salary of $60,000 per annum, reflecting your expertise and dedication to excellence.
  • A comprehensive benefits package, including 401(k) matching, dental insurance, free food and snacks, health insurance, paid time off, and vision insurance.


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