Current jobs related to Dispatcher - Mesa - Service Experts

  • HVAC Customer Representative

    1 month ago

    Costa Mesa, United States Pristine Heating & Air Conditioning, Inc. Full time

    Key Responsibilities: Customer Service: Handle incoming calls and emails from customers, addressing inquiries, scheduling service appointments, and providing information about our services. Dispatching: Coordinate and dispatch HVAC technicians to service calls, ensuring optimal routing and timely response. Scheduling: Maintain and update the service...

  • CDL Truck Driver Roll Off Position

    6 days ago

    Mesa, Arizona, United States wm Full time

    Job Summary:Safely operate a heavy-duty truck to perform assigned duties on transfer routes.Key Responsibilities:Operate vehicle in accordance with Occupational and Safety Health Act (OSHA) and Department of Transportation (DOT) requirements as well as all local, state and federal requirements and Company expectations for the Fleet; maintain a clean and safe...

  • CDL Truck Driver Roll Off

    3 weeks ago

    Mesa, United States Waste Management Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. PAY: $26.50/ Hour SCHEDULE: Monday-Friday, with alternating Saturday. 4:45AM start time (Full Time) 1 year...

  • CDL Truck Driver Roll Off

    3 weeks ago

    Mesa, United States WM Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. **PAY: $26.50/ Hour** **SCHEDULE: Monday-Friday, with alternating Saturday. 4:45AM start time (Full Time)** **1...

  • CDL Truck Driver Roll Off

    2 weeks ago

    Mesa, United States Waste Management Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. PAY: $26.50/ Hour SCHEDULE: Monday-Friday, Shift starts at 4:45AM (Full Time) 1 year HEO/ commercial driving...

  • CDL Truck Driver Residential

    7 days ago

    Mesa, United States Waste Management Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. PAY: $25.50/ Hour SCHEDULE: Monday-Friday, shift starts at 5:30AM (Full Time) 1 year commercial driver/ HEO...

  • CDL Truck Driver Residential

    5 days ago

    Mesa, United States WM Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. **PAY: $25.50/ Hour** **SCHEDULE: Monday-Friday, shift starts at 5:30AM (Full Time)** **1 year commercial driver/...

  • CDL Truck Driver Roll Off

    1 week ago

    Mesa, United States WM Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. **PAY: $26.50/ Hour** **SCHEDULE: Monday-Friday, Shift starts at 4:45AM (Full Time)** **1 year HEO/ commercial...

  • Pilatus PC12 Pilot

    2 weeks ago

    Mesa, Arizona, United States Guardian Flight Full time

    Job Title: Pilatus PC12 PilotWe are seeking a highly skilled and experienced Pilatus PC12 Pilot to join our team at Guardian Flight. As a Pilatus PC12 Pilot, you will be responsible for safely transporting patients to and from medical facilities.Responsibilities:Work with a team of medical experts to transport patients safelyEnsure aircraft readiness for...

  • Local Truck Driver

    2 weeks ago

    Mesa, Arizona, United States Crane Cartage & Freight Full time

    Job SummaryWe are seeking a skilled Local Truck Driver to join our team at Crane Cartage & Freight. As a key member of our logistics team, you will be responsible for safely transporting freight across local routes, ensuring timely delivery and exceptional customer service.Key ResponsibilitiesOperate a commercial motor vehicle (truck) to transport and...

  • Customer Service Specialist

    4 weeks ago

    Mesa, United States Service Experts Full time

    Position Title: Customer Service SpecialistReports To: Customer Service Manager or Operations ManagerStatus: Full-time, Regular positionCategory: Customer ServiceLocation Name: Sure Temp Air ConditioningAddress: 7931 E Pecos Rd Mesa, AZ 85212 Join the team of experts and realize your true potential!Why You Should Join the Service Experts Team?Our team...

  • Local Truck Driver

    2 weeks ago

    Mesa, Arizona, United States Crane Cartage & Freight Full time

    Job Summary:Crane Cartage & Freight is seeking a reliable and skilled Local Truck Driver to join our team. As a Local Truck Driver, you will be responsible for transporting and delivering freight in a safe and efficient manner.Key Responsibilities:Drive commercial motor vehicles to transport and deliver freightRead and speak English sufficiently to converse...

  • Assistant Store Manager

    2 weeks ago

    Mesa, Arizona, United States Chico's FAS Full time

    pbJobSummary:/bbrWeareseekinganexperiencedAssistantStoreManagertojoinourteamatChico'sFAS.Asakeymemberofourstoreleadershipteam,youwillberesponsibleforsupportingtheStoreManagerinpromotingacustomer-focusedsalesculture,whereourvaluesandguidingprinciplesareattheforefrontofallstoreoperations.brbrbKeyResponsibilities:/bbrAnalyzesalesreportsandKPIstodeterminetheneed...

  • Local Freight Driver

    2 weeks ago

    Mesa, Arizona, United States Crane Cartage & Freight Full time

    Job SummaryCrane Cartage & Freight is seeking a skilled Local Freight Driver to join our team. As a Local Freight Driver, you will be responsible for transporting and delivering freight in a safe and efficient manner.Key ResponsibilitiesDrive commercial motor vehicles to transport and deliver freightRead and speak the English language sufficiently to...

  • Concrete Mixer Operator

    4 weeks ago

    Mesa, Arizona, United States Heidelberg Materials US, Inc. Full time

    Job SummaryWe are seeking a skilled Concrete Mixer Driver to join our team in Bessemer, AL. As a key member of our distribution team, you will be responsible for delivering ready mix concrete to job sites in a timely and safe manner.Key ResponsibilitiesDeliver ready mix concrete to job sites, ensuring timely and safe transportationMaintain vehicle in a...

  • CDL-A Intermodal Truck Driver in Tucson, AZ

    1 week ago

    Mesa, Arizona, United States AllTruckJobs Full time

    Job SummaryAs a CDL-A Intermodal Truck Driver with AllTruckJobs, you will be responsible for hauling freight across the country, with a focus on intermodal transportation. This role offers a unique opportunity to work with a variety of cargo and experience the thrill of the open road.Key ResponsibilitiesDrive a company-owned chassis to transport containers...

  • Regional Van Truckload Driver

    2 hours ago

    Mesa, United States Schneider Full time

    Job Description: Predictable power lanes with a high volume of freight. Consistent freight allows for maximum drive time and less down time. Dispatched in advance, allowing for improved planning. Drive within the Western 11 states and Texas. Pay and Bonus Potential Mileage pay, plus hourly pay while on duty, not driving. Weekly performance pay. $2,000...

  • CDL A Truck Driver

    4 weeks ago

    Otay Mesa, United States CEMAK Trucking Full time

    Job Title: CDL A Truck DriverWe are seeking a reliable and skilled CDL A Truck Driver to join our team at CEMAK Trucking. As a Class A Driver, you will be responsible for delivering aggregate and cementitious materials to various locations in a safe and efficient manner.Job Responsibilities:Deliver aggregate and cementitious materials to customers in a...

  • Locomotive Engineer

    1 month ago

    Mesa, Arizona, United States ASARCO LLC Full time

    Job Title: Locomotive EngineerASARCO LLC is seeking a highly skilled Locomotive Engineer to join our team. As a Locomotive Engineer, you will be responsible for ensuring the safe and efficient operation of our freight trains.Key Responsibilities:Ensure compliance with all train orders, signals, and railroad rules and regulations for safety, operations, and...

  • Locomotive Engineer Position

    3 weeks ago

    Mesa, Arizona, United States ASARCO LLC Full time

    Locomotive Engineer Job DescriptionASARCO LLC is seeking a highly skilled Locomotive Engineer to join our team. The successful candidate will be responsible for ensuring compliance with all train orders, signals, and railroad rules and regulations for safety, operations, and the Federal Railroad Administration (FRA).Key Responsibilities:Ensure compliance...

Dispatcher

2 months ago

Mesa, United States Service Experts Full time

Arizona's Dukes of Air & Plumbing

6938 E Parkway Norte, Mesa, AZ 85212

Join the team of experts and realize your true potential

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT

Position Summary:

The Dispatcher is responsible for coordinating the daily scheduling and dispatching of field technicians to job sites. This role serves as the primary point of contact between customers and field staff, ensuring efficient communication and timely service while prioritizing jobs based on urgency and availability. The ideal candidate will possess strong multitasking abilities, excellent customer service skills, and proficiency in dispatching software to streamline operations and meet service level agreements.

Key Responsibilities:

  • Answers incoming phone calls from customers and assists call or routes call to appropriate person
  • Maintains good customer relations and ensures that all calls meet Service Experts’ standards
  • Receive and prioritize incoming service requests from customers, carefully documenting details related to the issue and location.
  • Utilize dispatching software to efficiently schedule and assign field technicians to job sites based on their availability, skill set, proximity to the location, and service call priority.
  • Monitor technicians' schedules and job progress throughout the day, making necessary adjustments and reassignments to maximize productivity and ensure timely service.
  • Act as the main point of contact between customers and field staff, providing updates on technician arrival times, service status, and addressing any customer inquiries or concerns.
  • Maintains customer records by updating account information
  • Adheres to CPI compliance regulations when taking payments over the phone
  • Updates capacity planner whenever calls or booked, rescheduled or cancelled
  • Continually maintains working knowledge of all company products, services, and promotions
  • Reliable attendance and on-time job performance

Qualifications:

  • High school diploma or equivalent with 1-year experience working in dispatch or another coordinating environment
  • Experience or training the use of computers and related systems in an administrative office environment
  • Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness.
  • Excellent customer-service, communication, and interpersonal skills
  • Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns
  • Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population.
  • Ability to work effectively in both a team and an independent environment
  • Ability to make decisions based on established guidelines and procedures
  • Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence
  • Effective organizational and time-management skills. Must be able to prioritize work based on service demands
  • An understanding and knowledge of the HVAC/Refrigeration Industry is an asset

What Do We Offer You as a Service Experts Employee?

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.

  • Competitive Pay, including incentive opportunities for many positions
  • Paid Time Off and Company Holiday Pay
  • Medical /Dental /Vision Insurance programs
  • 401(k) Retirement Savings Plan with company matching contributions
  • Life Insurance, for you and options you can elect for your family
  • Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
  • Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
  • World Class Training opportunities through our Experts University
  • Career Development opportunities