Night Auditor

3 weeks ago

Kansas City, United States AccorHotel Full time

Reports To: Night Manager/Front Office Manager 

General Purpose: Audit balance and report on the various areas of the hotel (e.g. food and beverage outlets rooms/front desk gift shop etc.) to provide accurate timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. 

Job Responsibilities 

  • Audit balance and report on all food and beverage outlets (e.g. restaurants lounges banquets room service) cash and credit operations including but not limited to checks over/short figures/tally sheets deposits counts house charges promotional materials postings etc. and reset all registers to ensure accurate timely information. 

  • Audit balance post and report on the front desk including but not limited to room charges phone calls zero balance folios corrections adjustments taxes disputed charges over/short figures deposits etc. to ensure accuracy and verify proper cash handling procedures are followed. 

  • Audit balance prepare verify and report on room information to provide room management with a picture of how they are performing. 

  • Prepare and input statistics and income journal sheets to prepare daily reports. 

  • Balance and close all bank ticket codes. 

  • Run the night audit final after ensuring all revenues are in balance nightly. 

  • Perform the duties of a Front Desk Agent/Bellman including checkins and checkouts. 

  • Compile guest email addresses for comment cards and our market research company. 

  • Track guest issues in a master Guest Response Log complete a snapshot of hotel and restaurant activity called the Flash Report and send it to all employees. 

  • Basic supervision of 3rd shift staff including contracted security. 

  • Attend quarterly Night Staff meetings with the Night Manager/room manager/Managing Director. 

  • Other duties as assigned by your supervisor or manager. 


Qualifications :

  • Accounting background preferred but not required. 

  • Ability to operate a personal computer cash register and calculator. 

  • Ability to compile facts and figures. 

  • Telephone and guest relations etiquette and skills. 

  • Moderate hearing is required to communicate with guests. 

  • Excellent vision is required for viewing computer screens. 

  • Excellent speech communication skills are required to communicate with guests over the telephone. 

  • Excellent comprehension and literacy are required for reading daily reports numbers etc. 

  • Ability to lift files/papers to 5 lbs. 50% of time.  May lift luggage to 50 lbs. 

  • Mobility the ability to move between the front desk PBX accounting and various other areas in the hotel 1520% of the time. 

  • No continuous standing climbing or driving is required. 

  • Personal computer telephone cash register calculator approximately 9095% of the time. 

  • Must pass a background check. 

  • High school education or equivalent experience. 


Remote Work :

No


Employment Type :

Parttime

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