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Child Welfare Specialist
2 months ago
Position Overview:
• Position Title: Resource Specialist
• Location: Remote, with fieldwork in regions such as New Port Richey, Clearwater, Tampa, Orlando, Maitland, Sarasota, and Fort Myers.
• Target Start Date: October 14 and October 28
• Reason for Opening: Expansion due to Sunshine Health's recent award of the sole source health plan for the child welfare population.
• Employment Type: Full-Time, with a potential for extension.
• Salary: $60,000 (FTE conversion).
Job Responsibilities: Field-based care management: Includes home visits, group home/hospital settings, and attending community/agency meetings.
Caseload: Manage a caseload of 100 members (children and young adults).
Core Tasks:
• Assess healthcare needs.
• Coordinate care with health plan providers.
• Provide education on health benefits.
• Connect members with community resources to address social determinants of health.
• Document outreach, assessments, and care plans in an electronic health record system.
Work Hours:
• Schedule: Monday to Friday, 8 AM - 5 PM.
• Additional Time: Weekend work may be needed during hurricane season for disaster outreach.
Performance Metrics:
• Compliance with care management policies and procedures.
• Monthly audits to ensure documentation and charts are compliant.
Required Skills & Experience:
• Pediatric case management experience.
• Experience connecting families/children to local resources (employment, housing, independent living, foster care, justice services, etc.).
Preferred:
• Health plan experience.
• Foster care and/or adoption experience.
Education Requirements:
• Required: Bachelor’s Degree
Software Skills: • Proficiency in Microsoft Office: Outlook, Word, and Excel.
Interview Process:
• Interview Format: Panel interviews, 30 minutes each, with two interviewers.
• Preferred: Interview Blitz—conduct all interviews in one day (9 AM - 5 PM), with a 1-hour lunch break.
What background can work:
• Dependency Case Manager
• Child Protective Investigator • DCF Navigator • Adoption Case Manager • Targeted Case Manager • Community Agency Worker
Teams & Interfacing:
• Internal: Sunshine Health Care Management, Utilization Management, Medical Directors, Provider Engagement.
• External: Community-based care agencies, DCF, Agency for Healthcare Administration, providers.
