Social Worker

1 week ago

Charlotte, United States Mecklenburg County Full time

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.


The Mecklenburg County Department of Child, Family, & Adult Services strives to strengthen families and communities through a safety-net of services, collaborations, and hope. Our vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.


Services For Adults (SFA) is a part of the Adult Services Division of the Mecklenburg County Department of Child, Family, and Adult Services. The division is responsible for four main program areas: Adult Social Work Services, Community Social Work, the Senior Citizens Nutrition Program, and the Mecklenburg Transportation System (MTS).


Position Specific Information

This position located within the Adult Protective Services unit provides social work services to older adults and adults with disabilities that are referred to the agency. The APS Social Worker evaluates and assesses the need for protective services for adults that are alleged to be abused, neglected, or exploited.

The position requires direct social work intervention with adult clients, contacts with collaterals, interaction with other professionals, and contacts with community resources.

Services for Adults seeks a candidate who is comfortable with a rapid pace, legal interventions, crisis situations (i.e. medical and mental health), and in-home / community visits.

Candidate must be available to work occasional evenings and weekends and during emergency situations and at the emergency shelters.


Essential Functions

Assess needs of individuals and families

Interview clients, obtain family, social, and medical information; collects supplementary information needed to assist client such as employment records or school reports

Determine clients' eligibility for financial assistance and if referrals are appropriate

Discuss goals, expected outcomes, and means with which to meet goals and expected outcomes

Assist clients in the completion of required paperwork for items that may determine program eligibility, referrals, or provide job assistance, such as job applications

Manage records and maintain history records and prepare reports of services provided

Refer clients to community resources for services and coordinates benefits and referrals to other agencies

Develop and evaluate service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided

Help clients work with government agencies to apply for and receive benefits

Transport clients to appointments such as medical, job-related or others, if appropriate

Manage records and documentation of services provided and participate in team case conferences

Act as a liaison with other staff with referrals and transitioning of clients

Counsel and consult with individuals or families in a variety of settings including parents, parents, and teachers; addresses behavior arranges for services, and diagnoses problems

Address legal issues, such as child abuse and discipline, and evaluates the need for protective services, assists with hearings, and providing testimony to inform custody arrangements

Provide, find, or arrange for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, parenting classes or behavioral health treatment to prevent more serious problems from developing

Place and facilitate appropriate placements for adults commensurate with the level of identified need; evaluates personal characteristics and home conditions

May be required to staff shelters in the event of a disaster


Minimum Qualifications

Experience:

Bachelors of Social Work from an accredited school of social work and two years of social work experience; or a qualifying internship; or successfully completion of the NC Child Welfare Collaborative program;

or a bachelor's degree in a related field with 15 hours of social work/counseling courses and three years of social work experience;

or Master's degree from an accredited school of social work;

or a master's degree in a related field with two years of social work experience.


Education: Please see experience.

Combination of relevant education and relevant experience accepted? No


Licenses and Certifications:

Requires a valid North Carolina or South Carolina Driver's License

Requires County Driving Privileges


Preferred Qualifications

  • Master’s in Social Work or related degree preferred.
  • Previous Adult Protective Services experience preferred.
  • Bilingual applicants with (Spanish and English) proficiency preferred. County required Bilingual Assessment required in order to potentially receive additional premium pay.
  • Have at least two years of recent experience working directly with adults diagnosed with mental illness and have knowledge of services and resources available in North Carolina for people with mental illness.
  • Have at least two years of recent experience as a social worker working with adults with dementia and have knowledge of services and resources available in North Carolina for person with dementia.
  • Have at least two years of recent experience in working with adults with medical conditions and have knowledge of services and resources available in North Carolina.
  • Have at least two years of recent experience in working with adults with intellectual and developmental disabilities and have knowledge of services and resources for people with intellectual and developmental disabilities available in North Carolina.
  • Have at least two years of recent experience in working with adults with substance abuse and have knowledge of services and resources for people with substance abuse disorders available in North Carolina.
  • Have at least two years of recent experience in working with adults facing homelessness and be knowledgeable of resources for adults facing homelessness available in North Carolina.
  • Have at least two years of recent experience and working knowledge of residential treatment facilities and non-traditional placement facilities.
  • Have excellent writing and verbal skills to discuss and present information in various settings including court.
  • Proficient in various computer applications and including Microsoft Office Suite and the ability to learn programs used by the Department.
  • Can travel in North Carolina in a county vehicle.
  • Have organizational skills to set priorities while having the flexibility to handle crises and emergency situations without compromising deadlines.
  • Be available to work occasional evenings and weekends and during emergency situations and at the emergency shelters.

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