Patient Care Coordinator

4 weeks ago

Queens, United States EI US LLC Full time

Job DetailsJob Location Rego Park - Rego Park, NY Salary Range $20.00 - $20.00 Hourly Description Comprehensive Counseling is seeking a Patient Care Coordinator to join an energetic team dedicated to expanding access to affordable behavioral healthcare. Our PCCs act as the initial point of contact for all patients requesting information about or seeking counseling services. The ideal candidate for the position will communicate effectively with patients and clinician partners. This detail-oriented individual will thrive in a fast-paced environment, answer phones, schedule appointments, assist new and existing patients, and conduct administrative activities to ensure a streamlined, accessible, and convenient patient care environment. What you'll do: Review patient referrals to ensure all data is received. This includes: consent forms, insurance verification, screening questionnaire, availability, and payment details. Answer incoming calls (average 75/day) and assist patients with questions regarding scheduling. Evaluate clinician availability (250+ clinicians), areas of expertise, credentialed insurances and other elements that drive meaningful appointment scheduling. Communicate and finalize appointment details with patients and clinicians. Verify insurance benefits and eligibility utilizing online insurance portals. Conduct regular outreach to clinicians to offer support in reaching 10-patient minimum, obtain additional availability, discharge patients across EMR and CRM platforms, and review no-show/cancelation trends. Return patient and clinician emails/voicemails within 48 hours of receipt. Assist in various projects to support strategic goals. Escalate patient and clinician issues to Management and/or Chief Clinical Officer and track resolution status. Demonstrate strong understanding of CRM (Salesforce preferred), EMR, and Microsoft Office (Word, Excel, PowerPoint. Outlook). Compensation & Benefits: This position entails a 40 hour a week commitment, Monday through Friday (HYBRID) with travel to our Forest Hills or Bayside offices. Starting annual salary is $20/hr ($41,600/yr) We offer a generous package of paid time off including vacation time, sick time, and federal holidays. We also offer healthcare benefits that include medical, dental, and vision. Additional benefits include paid family leave options, 401K, employer sponsored life insurance policies, and annual grants for tuition reimbursement. Comprehensive Counseling is an equal opportunity employer. QualificationsBachelors Degree Preferred Experience in customer service or healthcare administration preferred Bilingual (Spanish/English) is a plus

  • Patient Care Coordinator/Medical Assistant

    7 days ago

    Queens, United States Visiting Docs Full time

    Are you passionate about providing exceptional patient experiences? Join our team as a Patient Care Coordinator/Medical Assistant and play a vital role in ensuring smooth, efficient, and compassionate care for our patients! Why Join Us? Convenient working hours! No nights or weekends! Competitive salary! Opportunity for professional growth and development!...

  • Patient Care Coordinator/Medical Assistant

    1 week ago

    Queens, United States Visiting Docs Full time

    Visiting Docs - Are you passionate about providing exceptional patient experiences? Join our team as a Patient Care Coordinator/Medical Assistant and play a vital role in ensuring smooth, efficient, and compassionate care for our patients! Why Join Us? Convenient working hours! No nights or weekends! Competitive salary! Opportunity for professional growth...

  • Patient Care Coordinator/Medical Assistant

    6 days ago

    Queens, New York, United States Visiting Docs Full time

    Are you passionate about providing exceptional patient experiences? Join our team as a Patient Care Coordinator/Medical Assistant and play a vital role in ensuring smooth, efficient, and compassionate care for our patientsWhy Join Us?Convenient working hours No nights or weekendsCompetitive salaryOpportunity for professional growth and developmentKey...

  • Patient Care Coordinator

    5 days ago

    Queens, United States ModernMD Urgent Care Full time

    PRIMARY PURPOSE Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and...

  • Field Nurse

    2 weeks ago

    Queens, United States RCM Health Care Services Full time

    Weekend / Field RN / Coordinator of Care Salary: $105,000 - $110,000, plus a $15,000 sign-on bonus. Location: Manhattan, NY  We also have roles open Queens and the Bronx  Friday, Saturday and Sunday - 13hr shifts Organization: Large, Respected Certified Home Care Agency (CHHA) Weekend Field RN Role Overview The Field RN/Coordinator of Care is a vital...

  • Patient Care Technician

    4 weeks ago

    Queens, United States Fresenius Medical Care North America Full time

    Prior dialysis experience preferred but not required. PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the...

  • Care Coordinator

    2 weeks ago

    Queens, New York, United States Spear Physical Therapy Full time

    Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Forest Hills location.Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone...

  • HHA Home Care Coordinator, Bilingual- Russian

    2 weeks ago

    Queens, United States Personal Touch Home Care of N.Y. Inc Full time

    Personal Touch Home Care of N.Y. Inc - HHA Home Care Coordinator, Bilingual- Russian Long Island City, NY/ Brooklyn, NY   This is a full-time in person position. You MUST be able to work some weekends, remote. Please note this position will be based in Long Island City for the first three months. After that, the role will transition to our new office...

  • HHA Home Care Coordinator, Bilingual- Spanish

    1 week ago

    Queens, United States Personal Touch Home Care of N.Y. Inc Full time

    Personal Touch Home Care of N.Y. Inc - HHA Home Care Coordinator, Bilingual- Spanish Long Island City, NY/ Brooklyn, NY   This is a full-time in person position. You MUST be able to work some weekends, remote. Please note this position will be based in Long Island City for the first three months. After that, the role will transition to our new office...

  • Patient Care Coordinator

    4 weeks ago

    Queens, United States Axelon Services Corporation Full time

    Job PostingMandarin fluency (R) M-F 9a-5p 14 wk assignment covering FTE LOA. HS diploma/GED (required). Associates or Bachelors (preferred). Good knowledge of office equipment & supplies & typing of at least 50 wpm gained through at least 1 yr secretarial exp or graduation from a commercial/secretarial school. Good organizational, oral & written...