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Seasonal Sales Support | Bal Harbour Shops

3 months ago

Miami, United States David Yurman Full time

Overview

The Bal Harbour Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff.


Responsibilities

  • Enters sales at POS.
  • Answers and properly directs all incoming calls.
  • Assists on the sales floor when all tasks are completed or when necessary in order to satisfy clients’ needs.
  • Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
  • Assists Sales and Operations team wrap client packages.
  • Assists Sales and Operations team with the cleaning of client jewelry.
  • Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders).
  • Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes).
  • Assists the Operations team with the unwrapping of David Yurman Bags for easy access.
  • Assists the Operations team with the putting together of DY Pocket Folders.
  • Assists Operations team package and ship client packages.
  • Assists Operations team in inventorying office supply needs.
  • Assists Operations team in inventorying packaging needs.
  • Assists Operations team in inventorying stationary needs.
  • Assists Operations team identify client jewelry repairs.
  • Assists store in maintaining a clean case line.
  • Assists Sales and Operations team organize understock.
  • Assists Operations team with Inventory Serial Case Audits.
  • Ensures organization and cleanliness of jewelry cleaning area.


Qualifications

  • Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred
  • Computer skills: Proficient in Microsoft Excel and Outlook
  • Ability to be detail-oriented, adapt and prioritize in a fast-paced environment
  • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,).
  • Flexibility to work non-traditional hours, including days, nights, weekends and holidays.