Education Program Coordinator, Professional Personnel Development Center

Education Program CoordinatorThe College of Education seeks an Education Program Coordinator to provide comprehensive academic, administrative, and programmatic support for the Professional Personnel Development Center (PPDC) and its outreach partners within the Workforce Education and Development program.The PPDC provides outreach to Pennsylvania's secondary technical education system and workforce development network. The Education Program Coordinator plays a key role in these efforts by supporting academic processes, professional development programs, communications, and operational logistics.Excellent interpersonal and collaborative skills are essential as the Education Program Coordinator completes this position's responsibilities, which include but are not limited to:Coordinate and assist with planning and registration for non-credit, off-campus, and online professional development programs for Career and Technical Educators.Build and maintain course schedules in LionPath (Penn State's student information system).Support intakes for all new applicants seeking Pennsylvania Career and Technical Certification; respond to certification inquiries.Assist students with course selection and registration in required certification courses.Provide administrative support to tenure-track and adjunct faculty teaching in Workforce Education and Development programs.Assist with registration and enrollment for the Nurse Aide Instructor Course and other professional development programs, such as the Outreach Professional Development Alliances.Manage course and event databases, track participant information, and process and distribute certificates of completion.Coordinate logistics for workshops, conferences, and events, including venue identification, registration setup, agenda preparation, and on-site support.Create and distribute event-related communications and announcements.Process ACT 48 hours and maintain accurate records of educator credits.Ensure participant and event documentation is complete, current, and compliant with reporting requirements.Compile and organize data for internal and external reporting and accreditation purposes.Assist in developing and distributing a quarterly newsletter to stakeholders.Contribute to social media content that promotes PPDC programs, services, and events.Update and maintain the PPDC website to ensure accurate and timely information is available.Prepare printed and digital materials for professional development sessions and workforce education courses.Coordinate exhibit schedules and ensure displays and promotional materials are event-ready.Maintain office supply inventory; support daily office opening and closing procedures.Provide general administrative assistance to PPDC staff, including scheduling, correspondence, and record maintenance.Qualifications:Exceptional interpersonal and communication skills, with a demonstrated capacity for patience, empathy, and professionalism when engaging with individuals with varied personalities and needs.Excellent written communication skillsDriven to provide outstanding customer serviceProven ability to work collaboratively in a team-oriented environmentAbility to manage multiple tasks and prioritiesDemonstrated ability to take initiative, with a proactive approach to launching projects and driving tasks forwardProven capacity to work independently, including seeking out information and solving problems resourcefullyApplicants must also have experience maintaining spreadsheets and using Microsoft Excel or similar software. Basic proficiency with other Microsoft Office 365 products (e.g., Word, Outlook, Teams) is also essential.Minimum Education, Work Experience, and Required Certifications:General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experienceRequired Certifications: NonePlease note that this is not a fully remote position. This position will work fully on-site during the initial training period. After that time, in accordance with College guidelines, this position requires a minimum of three days per week of on-site work at the designated work location.Application Information: Applicants must submit a resume and cover letter.Background Checks/Clearances:Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.Salary & Benefits:The salary range for this position, including all possible grades, is $38,300.00 - $55,500.00. Salary Structure - Information on Penn State's salary structurePenn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.Campus Security Crime Statistics:Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.EEO is the Law:Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.