Restaurant Assistant Manager

2 months ago

Charlotte, United States Zaxby's Full time
Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earnings

As the team at Zaxby's expands, we're saving a seat for you

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work

Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.

Why work at Zax?
  • QUARTERLY BONUS POTENTIAL
  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Paid Time Off
  • Holiday Pay
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance


Benefits
  • Recognition Program
  • Employee Referral Program
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance
  • 401(k) With Employer Match (additional eligibility requirements)


Duties and Responsibilities
  • Complete all training requirements including:
  • Zaxby's Assistant Manager Development Plan
  • Food Safety Certification and Manager Certification
  • Any additional training required by Zax LLC
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Ensure team members receive proper training including ongoing coaching and development
  • Create an effective work schedule following company standards and local laws
  • Plan and delegate shift assignments including communicating expectations and adjusting as needed
  • Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Communicate performance concerns to your General Manager
  • Assist with performance reviews and mentor and develop team members
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Other responsibilities
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly


Job Qualifications

The following requirements must be met in order to qualify for this position.
  • Must be 18 years of age or older
  • Must have a valid driver's license, vehicle insurance, and reliable transportation
  • Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • 1-3 years management experience required
  • Restaurant management experience preferred


Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
RequiredPreferredJob Industries
  • Other

  • Restaurant Assistant Manager

    2 weeks ago

    Charlotte, North Carolina, United States 7th Restaurant & Lounge Inc Full time

    Job DescriptionWe are seeking a highly motivated and organized Restaurant Hourly Manager to join our team at 7th Restaurant & Lounge Inc. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and maintaining a positive and productive work environment.Key...

  • Restaurant Assistant Manager

    2 weeks ago

    Charlotte, North Carolina, United States 7th Restaurant & Lounge Inc Full time

    Job DescriptionWe are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at 7th Restaurant & Lounge Inc. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Manage restaurant staff,...

  • Restaurant Manager

    2 weeks ago

    Charlotte, North Carolina, United States 7th Restaurant & Lounge Inc Full time

    Job DescriptionRecherchez un assistant manager pour notre équipe de restauration.ResponsabilitésAssister le manager généralDiriger l'équipe de serviceAméliorer la qualité du serviceContrôler les opérations quotidiennesCompétences requisesExpérience dans la restaurationCompétences en leadershipCapacité à travailler en équipeLangue...

  • Restaurant Operations Manager

    2 weeks ago

    Charlotte, North Carolina, United States Restaurant Management Search Full time

    Restaurant Operations Manager OpportunityThis fast-paced, scratch concept restaurant is seeking a skilled Restaurant Operations Manager to oversee the daily operations of their Charlotte, NC location. The ideal candidate will have experience in managing restaurant operations, including financial performance, staff management, and adherence to operating...

  • Restaurant Operations Manager

    2 weeks ago

    Charlotte, North Carolina, United States Restaurant Management Search Full time

    Restaurant Management Search is seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for leading a team of restaurant professionals to achieve exceptional customer service, sales growth, and operational excellence. Key Responsibilities: * Lead a team of restaurant professionals to...

  • Restaurant Manager

    4 weeks ago

    Charlotte, North Carolina, United States HHB Restaurant Recruiting Full time

    Restaurant Manager Job DescriptionWe are seeking a highly motivated and experienced Restaurant Manager to join our team at HHB Restaurant Recruiting in Charlotte, NC.The ideal candidate will have a proven track record of success in restaurant management, with a strong focus on customer service, team leadership, and operational excellence.As a Restaurant...

  • Restaurant Manager

    2 weeks ago

    Charlotte, North Carolina, United States HHB Restaurant Recruiting Full time

    Restaurant Manager Job DescriptionWe are seeking a highly skilled and experienced Restaurant Manager to join our team at HHB Restaurant Recruiting in Charlotte, NC.The ideal candidate will have a proven track record of success in restaurant management, with a strong focus on customer service, team leadership, and operational excellence.As a Restaurant...

  • Restaurant Operations Manager

    1 week ago

    Charlotte, North Carolina, United States Sol'Delish Restaurant Full time

    Restaurant Manager Job SummaryWe are seeking an experienced Restaurant Manager to lead the operational performance and financial well-being of our restaurant. The ideal candidate is a strong leader with experience managing a successful restaurant.Key Responsibilities:Develop short and long-term goals and KPIs for the restaurantHire, train, and manage...

  • Restaurant Manager

    2 weeks ago

    Charlotte, North Carolina, United States HHB Restaurant Recruiting Full time

    Restaurant Manager Job DescriptionWe are seeking an experienced Restaurant Manager to lead our team in Charlotte, NC. As a Restaurant Manager, you will be responsible for overseeing daily operations, training and developing staff, and creating a safe working environment for employees and customers.Key Responsibilities:Practice safety as a top priority for...

  • Restaurant Operations Manager

    2 days ago

    Charlotte, North Carolina, United States Sol'Delish Restaurant Full time

    Restaurant Manager Job SummarySol'Delish Restaurant is seeking a skilled Restaurant Manager to oversee the operational performance and financial well-being of our restaurant. As a Restaurant Manager, you will be responsible for hiring, training, and leading staff to ensure they meet our high standards.Key Responsibilities:Develop and implement short and...

  • Restaurant Operations Manager

    7 days ago

    Charlotte, North Carolina, United States HHB Restaurant Recruiting Full time

    Job DescriptionWe are seeking a skilled Restaurant Assistant General Manager to join our team at HHB Restaurant Recruiting. As a key member of our restaurant management team, you will be responsible for overseeing daily operations, training and developing staff, and driving sales growth.Key Responsibilities:Manage restaurant staff in daily tasks, training,...

  • Restaurant Operations Manager

    1 week ago

    Charlotte, North Carolina, United States Restaurant Management Search Full time

    Restaurant Management SearchOur esteemed client, a prominent full-service restaurant in Charlotte, NC, is seeking a seasoned Service Manager to lead their South Park location.Key Qualifications:Minimum 2 years of salaried restaurant management experience in a regional or national full-service conceptProven ability to solve complex problems, with outstanding...

  • Restaurant Operations Manager

    4 weeks ago

    Charlotte, North Carolina, United States HHB Restaurant Recruiting Full time

    Restaurant Management OpportunityWe are seeking a highly motivated and experienced Restaurant Assistant General Manager to join our team at HHB Restaurant Recruiting.Key Responsibilities:Lead and manage restaurant staff in daily tasks, training, and development.Develop and implement strategies to build a loyal customer base and increase sales.Maintain a safe...

  • Restaurant Manager

    2 weeks ago

    Charlotte, North Carolina, United States 7th Restaurant & Lounge Inc Full time

    Job DescriptionRecherchez un assistant manager pour notre équipe de restauration.Nous sommes à la recherche d'un manager assistant pour rejoindre notre équipe de restauration.Le candidat idéal sera capable de travailler de manière autonome et de prendre des décisions éclairées pour améliorer les performances de l'équipe.Les responsabilités...

  • Restaurant Operations Manager

    4 weeks ago

    Charlotte, North Carolina, United States Sol'Delish Restaurant Full time

    Restaurant Manager Job SummaryWe are seeking a seasoned Restaurant Manager to lead the operational performance and financial success of our restaurant. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of service quality.Key Responsibilities:Develop and implement...

  • Restaurant Operations Manager

    7 days ago

    Charlotte, North Carolina, United States 7th Restaurant & Lounge Inc Full time

    Job OverviewWe are seeking a highly motivated and organized individual to join our team as an Assistant Manager at 7th Restaurant & Lounge Inc.The successful candidate will be responsible for assisting the General Manager in overseeing daily restaurant operations, managing staff, and ensuring exceptional customer service.Key Responsibilities:Assist the...

  • Restaurant Operations Manager

    3 days ago

    Charlotte, North Carolina, United States Thrive Restaurant Group Full time

    Restaurant General Manager Job DescriptionWe are seeking a highly skilled and experienced Restaurant General Manager to join our team at Thrive Restaurant Group. As a Restaurant General Manager, you will be responsible for leading and overseeing all aspects of the restaurant operation, including selecting, developing, and leading a team of people that care...

  • Restaurant Operations Manager

    3 weeks ago

    Charlotte, North Carolina, United States Restaurant Management Search Full time

    Restaurant Manager Job DescriptionNo early mornings, late nights, and Sundays offThis opportunity is with a hot new Fast Casual Taco concept growing in Charlotte, NC offering real growth opportunity.Have you hit the glass ceiling? Is your company closing stores? Positions above you being cut? If you want to work for a growth company with a bright future,...

  • Restaurant Operations Manager

    4 weeks ago

    Charlotte, North Carolina, United States 131 MAIN Restaurant Full time

    Restaurant Operations Manager131 MAIN Restaurant is seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for the day-to-day operations of our upscale casual dining restaurant.Key Responsibilities:Oversee the management of our restaurant, including staff development and...

  • Restaurant Operations Manager

    1 week ago

    Charlotte, North Carolina, United States Restaurant Management Search Full time

    Restaurant Manager OpportunityNo early mornings, late nights, and Sundays off. This is a great opportunity to work for a growing Fast Casual Taco concept in Charlotte, NC.Key QualificationsMinimum of 1 year Assistant Manager experience in a regional or national Quick Service or Fast Casual conceptHighly motivated, self-directed and results-oriented, with the...