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Private Client Claims Consultant
3 months ago
Harrison Gray Search has partnered with a stable insurance brokerage that is looking for a Private Client Claims Consultant in East Providence, RI. This client has been around for almost 150 years, is owned by a Trust, and has the reputation of being one of the Best Places to Work in its respective territories.
This person will be a dedicated claims advocate for the Private Client Group. This individual will work with our Private Client team to support our clients throughout the claims process. This will including working with our sales associates to provide updates and status on claims, speaking with Private Client insureds, and providing them exceptional customer service as you assist them in navigating the claims lifecycle. This individual will be responsible for documenting all activity for those claims. The company's focus is always on advocating for its clients. This position offers hybrid scheduling flexibility.
Duties will include:
- Supporting private clients with reporting new losses
- Tracking and updating both the client and sales associate as to the status of the claim
- Working with independent claims adjusters to ensure our client is receiving the best possible service
- Disputing non-covered claims with carriers when grey areas exist
- This employee will support the Private Client team with claims administrative and processing duties. This individual will also back up the Select/Main Street Claims Consultant.
Requirements:
- Fluency in MS Office products.
- Superior verbal and written communication skills.
- Knowledge of insurance coverage and terminology preferred.
- Ability to multitask and operate in an ever-changing environment is critical.
- Ability to work well in a team environment.
- Ability to communicate clearly, to work well with others, and to manage time effectively.
- Associate degree preferred or equivalent in work experience.
- 2+ years’ experience in Insurance, specifically Claims.
- Must have the ability to provide white glove service to our clients while representing the company brand
Benefits:
Our client offers a competitive compensation package including base salary, annual bonus, 401 (k) match and generous profit-sharing plan. They also afford the opportunity to participate in Quarterly Sales Contests, attractive commission structure and annual Leader's Trip.
- Medical
- Dental
- Vision
- HSA, FSA and HRA plans
- Life, LTD, voluntary opportunities for Supplemental Life, Supplemental LTD
- Pet Insurance
- Accident and Critical Care, Legal, and Identity Theft services
- Open-ended performance driven vacation and sick policy
- Beneficial Time Off
- Relaxed dress code
