Sales Development Representative Intern

Sales Development Representative Intern (Hybrid)Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.This position is a hybrid role open to candidates in the greater Washington DC area. This position will require the intern to work in our Arlington, VA office 4 days a week (Monday - Thursday). Dates of Program: May 18th, 2026 - August 14, 2026 (13 weeks). Application Dates: You should apply as soon as possible but understand that because of our large pool of applicants, the selection process can take a few months. We strive to create a diverse group of interns as we feel that it improves the overall internship experience.Attention: This is a paid internship. Please note that the intern would be responsible for relocation (if needed) and lodging for the duration of the internship.Internship Program Details: Join the best internship program around Interns get unique insight into the minds of the CEO and senior executives during Ask Me Anything sessions. Interns will receive company training, onboarding, and professional development workshops to help transition into the workplace. Interns will also engage in team-building activities and awesome socials.As a Sales Development Representative Intern at KnowBe4, you'll see business through the lens of the provider of the world's largest integrated new-school security awareness training and simulated phishing platform as you grow your knowledge of KnowBe4's products, systems, business operations, and sales strategies. The sales development internship program will give aspiring sales professionals exposure to real strategies and techniques applied in a working sales organization. The individuals selected will be exposed to real sales conversations and get hands-on experience effectively finding, cleaning and prospecting new accounts to become KnowBe4 customers. You will work alongside current SDRs and interface with the Account Executives you will deliver to.Key ResponsibilitiesMap company structure and verify their information to find workable accountsMap and identify appropriate contacts from the workable accountsLearn critical elements of prospecting conversations in preparation for qualification callsRole-play to learn conversation best practices, mirroring, labeling, and objection-handling techniquesConduct calls and emails to drive solid demo bookingsSchedule and hand-off demo ready lead to quota carrying Sales RepresentativesLearn how to organize, clean, prospect, and maintain our CRM databaseShadow sales development representatives with prospective customers to grow in your conversation knowledge, understanding and skillsListen to demos of sales calls from Account Executives of varying levels of tenureWork with cross-functional sales teams to understand the KnowBe4 business model betterLearning ObjectivesGet a full understanding of the Sales Roadmap to SuccessGet a solid understanding of the Information Technology industry and the importance of security awareness training within a prospect's organizationLearn all critical elements of a solid sales prospecting processLearn and complete a successful sales handoff from prospecting effortsApply negotiating skills effectivelyTranslate classroom experience into practical application during the internshipInternship Opportunities/ExperiencesAttend all scheduled professional development events for the intern programOn-the-job training to learn the best business practices related to prospecting and salesTime with inspiring sales leaders who are committed to providing ongoing training & mentoringTrainingIndustry, KnowBe4 and Sales process training at the beginning of the internshipLearn key terms related to KnowBe4 and cybersecurityRole-playing to learn conversation best practices, mirroring, labeling and objection-handling techniquesLearning best practice techniques for calling and emailing prospectsOn-the-job training in key sales development steps and strong administrative disciplinesLearn time management and balance of workloadMinimum QualificationsStrong Communication and EmpathyConfident and PositiveResilient and AdaptableCompetitiveness and TenacityCollaborative Team PlayerGood computer skillsEducationMust be a Junior or Senior candidateDegree in Hospitality, Communications, Customer Service, Marketing or Business Management/AdministrationWe offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please.