Front Desk Agent
3 weeks ago
Front Desk AgentWe are currently looking for a Full-Time Front Desk Agent to join our team Our 142-room Hampton Inn by Hilton in Marlborough is located near Apex Entertainment and many corporate offices. We're off US 20 and I-495, ten minutes from I-90. New England Sports Center and New England Baseball Complex are three miles away. Our guests from all over the country enjoy a daily complimentary delicious breakfast. The Hampton Inn is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.This position requires open availability and flexibility with schedule. Typical shifts include: 7AM-3PM, 3PM-11PM and 12PM-8PM. Must be able to work weekends and holidays when needed.The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:Greeting guests, complete the check-in/check-out procedure through the Property management system while obtaining and storing pertinent information.Handles cash, credit card information and goods at the propertyIdentifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.About Buffalo Lodging Associates:Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.What You Bring:The ideal candidate is one who embodies Buffalo Lodging's culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:Customer Service experience, in a hotel setting preferred.Hilton experience is a plus.High School diploma or equivalent is preferred.Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.Must have valid drivers license, and acceptable driving history subject to company approval.What We Offer You:Paid Weekly (Every Friday)Medical, Dental & Vision InsuranceCompetitive 401 (k) Retirement Savings Plan with Generous Employer MatchPaid Vacation and Sick TimePaid HolidaysTuition ReimbursementFlexible Spending AccountCompany Paid Life InsuranceCompany Paid Short-Term Disability InsuranceLong-Term Disability InsuranceEmployee Assistance ProgramHotel Discounts for You, Your Friends and FamilyWellness ProgramsMonthly Employee Appreciation Activities & EventsLearning and Development OpportunitiesEmployee Referral ProgramEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Front Desk Agent
3 weeks ago
Marlborough, United States Buffalo Lodging Associates Full timeFront Desk Agent We are currently looking for a Full-Time Front Desk Agent to join our team! Our 142-room Hampton Inn by Hilton in Marlborough is located near Apex Entertainment and many corporate offices. We're off US 20 and I-495, ten minutes from I-90. New England Sports Center and New England Baseball Complex are three miles away. Our guests from all...
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Front Desk Agent
1 week ago
Marlborough, United States Pyramid Global Hospitality Full timePyramid Global Hospitality - JobID: Jcd9fb636ab704b0f8e818743782bac0a-1 [Guest Service / Concierge] As a Front Desk Agent at Pyramid Global Hospitality, you'll: Greet guests warmly and efficiently handle check-ins and check-outs; Provide information about hotel services and local attractions; Manage reservations and room assignments; Handle guest inquiries...
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FRONT DESK SUPERVISOR
3 weeks ago
Marlborough, United States Crestline Hotels & Resorts Full timeFront Desk Agent Position As a Front Desk Agent at Residence Inn Boston Marlborough, you'll be the first point of contact for our guests, setting the tone for their stay with warmth, professionalism, and efficiency. From check-in to check-out, you'll play a key role in ensuring every guest feels welcome and cared for. Rate of Pay Range: $17.00 to $18.00 per...
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Front Desk Supervisor
1 week ago
Marlborough, United States Crestline Hotels & Resorts Full timeJoin to apply for the Front Desk Supervisor role at Crestline Hotels & Resorts As a Front Desk Agent at Residence Inn Boston Marlborough , you’ll be the first point of contact for our guests, setting the tone for their stay with warmth, professionalism, and efficiency. From check‑in to check‑out, you’ll play a key role in ensuring every guest feels...
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FRONT DESK SUPERVISOR
4 weeks ago
Marlborough, United States Crestline Hotels & Resorts Full timeFront Desk Supervisor Rate of Pay Range: $17.00 to $18.00 per hour Overview: The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and...
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FRONT DESK SUPERVISOR
4 weeks ago
Marlborough, United States Crestline Hotels & Resorts Full timeFront Desk SupervisorRate of Pay Range: $17.00 to $18.00 per hourOverview:The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and...
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Front Desk Agent
5 days ago
Marlborough, Massachusetts, United States Holiday Inn Full timeHotel Property Overview: Located near the New England Sports Center, our guests are two miles from the area's premier indoor ice facility and only minutes from Solomon Pond Mall. After a swim in our heated indoor pool, join us for a pint and dinner in our Lago Bar and Grille.Company Overview: SPIRE Hospitality is a management company specializing in creating...
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Front Desk Agent
7 days ago
Marlborough, Massachusetts, United States Pyramid Global Hospitality Full timeWelcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
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AGENT - ROOM GS
3 weeks ago
Marlborough, United States Pyramid Global Hospitality Full timePyramid Global Hospitality - JobID: Ja623043e9b4f4f7eb7901feed87f44d6-1 [Front Desk Agent / Concierge] As a Guest Services Agent at Pyramid Global Hospitality, you'll: Manage guest check-ins and check-outs efficiently; Provide exceptional customer service to guests; Handle guest inquiries and resolve issues promptly; Coordinate with housekeeping and...
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Front Desk Agent
1 week ago
Marlborough, MA, United States Royal Plaza, Inc. Full timeAM | PM SHIFTS AVAILABLETasks & Job Duties Ensure guest satisfaction at all times. Checking in arriving guests courteously and efficiently. Confirm reservation information and room preferences. Use the guests name at least twice during the check-in process. During check in, inform the guest where there room is, where the pool and fitness rooms are, and...
