Installation Manager

5 hours ago

Salt Lake City, United States BCI Acrylic Full time

Installation Manager Bath & Shower RemodelingBath Concepts Independent Dealers is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we've earned an exceptional reputation for quality craftsmanship in acrylic bath and shower systemsand we bring that same standard to every product we offer.About the Role: We're looking for an experienced Installation Manager to lead our installation teams. This is a full-time, hands-on leadership role ideal for someone with a background in construction, installation, and quality control who's ready to manage a dynamic team and ensure exceptional customer experiences from start to finish. Key Responsibilities:Oversee and schedule all bath system installationsLead and support installation crews, ensuring timely, high-quality workmanshipReview customer contracts and coordinate product ordersManage warehouse inventory and vendor relationshipsEnsure full customer satisfaction and follow-up after installationsConduct regular check-ins with clients and request referralsHandle all permitting, documentation, and CRM updatesSupport installers with on-site issues and service callsAnalyze job costs and service trends for continuous improvementAssist in hiring, onboarding, and training of installation staffManage calendars for installation scheduling and time-off requestsMaintain accurate records of timesheets, receipts, and job completionsWhat We're Looking For: 5+ years of installation or construction experience, background in acrylic bath systems, plumbing knowledge (highly preferred), proven leadership and team management skills, quality assurance and customer service experience, valid driver's license and clean driving record. Compensation & Benefits: Competitive salary commensurate with experience, supportive and professional work environment, opportunity for long-term career growth with a growing company. Join Us If you're ready to take the next step in your career with a company that values quality, integrity, and customer satisfaction, we'd love to hear from you

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