System Engineer

3 weeks ago

Lathrup Village, United States Optomi Full time

Systems Engineer (On-Site / Lathrup Village, MI)


Optomi, in partnership with a leader in the credit industry, is seeking a System Engineer for an on-site role at their Lathrup Village, Michigan location The right System Engineer will be responsible for managing assets in Microsoft Intune and implementing new features in a Microsoft 365 environment. The right System Engineer will have extensive Windows Server and VMware experience.


Responsibilities of the right candidate:

  • Manage and maintain Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
  • Troubleshoot and resolve issues related to Microsoft 365 services.
  • Implement new features and updates in the Microsoft 365 environment.
  • Ensure the security and compliance of the Microsoft 365 environment.
  • Install, configure, troubleshoot and maintain servers (physical and virtual) and software on the local area (LAN) and storage area networks (SAN).
  • Exposure to and understanding of storage area networks and their implementation in a virtualized environment.
  • Deploy, and maintain a viable virtualization host platform that can serve the vast majority (90% or higher) of servers.
  • Ensure that Disaster Recovery options part of the architecture.
  • Ensure adequate performance of systems serving applications to end users and make recommendations for optimization when necessary.
  • Update and maintain team and project documentation (e.g., implementation/configuration checklists, diagrams, disaster recovery plans), storage areas, and supplies.
  • Follow established incident, problem resolution, and Change Management procedures ensuring that System Administrators are aware of system deployments of changes that would impact backups or monitoring.
  • Must be willing to perform On Call responsibilities after hours and on weekends as part of an on-call support team.
  • Must successfully complete all assigned projects in a timely manner, keeping IT leadership informed of status and roadblocks.
  • Work with IT leadership and fellow team members to identify opportunities for task automation, process improvement and cost savings.
  • Performs other projects and responsibilities as assigned.

Experience of the right candidate:

  • Bachelor’s degree or equivalent in Computer Science or technical certificate plus five or more years of related experience and/or training.
  • Must have extensive Microsoft365 management experience.
  • Exposure and some experience with VMware
  • Certification as an MCTS, or MCSE/MCITP.
  • Knowledge of ITIL Foundation a plus.
  • Solid knowledge of Active Directory, Group Policy, TCP/IP and DNS.
  • Solid understanding of desktop, laptop/mobile and server technologies and how they interact.
  • Solid knowledge and experience with Windows 11 & Windows Server 2016 and up including installation and support.
  • Solid Microsoft Exchange support and administration experience for a currently supported version of Exchange.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills and professional demeanor; ability to interact at all levels within our organization, in a team-based environment and with the public.
  • Effectively present information in one-on-one and small group situations to team members and leaders of the organization.
  • Ability to handle multiple tasks concurrently as well as the ability to prioritize various tasks and deadlines.
  • Must be able to apply problem solving recommendations that produce satisfactory results, focus on effectiveness, be organized, flexible, and self–directed and demonstrate a sense of urgency when appropriate.
  • Extensive experience with managing assets using Microsoft Intune
  • Thorough knowledge of policy creation and implementation for desktops, laptops, and smartphones.
  • Complete understanding and extensive experience managing Microsoft365 deployments from the admin console.
  • This engineer will take primary responsibility for Microsoft365 related tasks.

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