Customer Service Assistant

2 weeks ago


Dallas, United States Signeekwave Architecture Studio Full time
About job:

We are seeking a motivated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing them with exceptional service and support. Your primary responsibility will be to assist customers with inquiries, process orders, and resolve issues in a professional and timely manner. You will play a vital role in ensuring customer satisfaction and contributing to the overall success of our organization.

Salary Range:

$850 - $1150 per week

Job: Full time

Location: Dallas, TX

Responsibilities:
  • Answer inbound customer calls and emails promptly and professionally
  • Assist customers with product inquiries, order status, and account issues
  • Process orders, returns, and exchanges in accordance with company policies
  • Maintain accurate customer records and documentation in the system
  • Identify and escalate priority issues to the appropriate department as needed
  • Provide feedback and suggestions for improving customer service processes
Requirements
  • High school diploma or equivalent; associate degree preferred
  • Proven experience in a customer service role
  • Excellent verbal and written communication skills
  • Strong problem-solving skills and attention to detail
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Proficiency in Microsoft Office Suite and customer management software

Bonus Points:
  • Dental Insurance
  • Disability Insurance
  • Health Insurance
  • Flexible Spending Account

Let's create your dream career and make an impact together Apply today.Learn More
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