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Process Improvement Analyst

3 months ago

Fort Lauderdale, United States Holy Cross Health Fl Full time

Posting Job Description

Job Description

Hybrid Position: 8am-4:30pm (must live in South Florida)

  • Measures and monitors performance, organizational effectiveness, and program impacts, through quantitative and qualitative data analysis. Identifies trends or issues through analysis.
  • Provides support in collaborating with key stakeholders and customer groups to determine general vision, data types, tools, and technology to measure performance of the various Departmental Programs.
  • Optimizes tools, technology, and systems to help plan leadership staffing and work more efficiently.
  • Develops metrics, measures, reports, and dashboards to support key stakeholder and customer group needs.
  • Compares results against expected performance objectives.
  • Identifies process improvements and redesigns processes based on performance metrics and reports.
  • Assists and participates in planning, defining, and validating workforce analytics, strategy, and methodology for the organization.
  • Assists with Departmental and program coordination duties.


Minimum Qualifications

* Bachelor s degree in Business Administration, or a related field.

* Minimum of 1-3 years of related Health Care, Process Improvement, Productivity, or Analytic experience. Internship in healthcare will be considered.

* Strong analytical and problem solving skills.

*EPIC experience preferred

* Knowledge of LEAN methodologies.

*Green Belt preferred.

* Proficient in Microsoft Office Suite. Strong Excel skills are necessary. Understanding of database query tools is a plus.

* Strong interpersonal, consultative and relationship building skills. Detail-oriented with a high level of organizational skills.

* Flexibility with the ability to handle and prioritize competing and multiple

tasks/projects in a timely and organized manner.

* Ability to quickly learn new applications and technical skills, including implementation and administrator skills.

* Must be discrete and maintain the highest confidentiality with extremely sensitive data.