Scheduler - Home Health Care

4 weeks ago

Oldsmar, United States Pinnacle Full time

Are you looking to make a difference in patients' lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most -- at home. Pinnacle Home Care, Florida's largest Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we're looking for a Clinical Assistant to join our award-winning team. Key Responsibilities Prepares and manages daily and weekend schedules. Reviews patient referrals for completeness and requests further documentation, as necessary. Prepare and manage the end-of-the-day report and submit it electronically to all those required to receive it daily. Review and interpret after-hours call logs at the start of the shift and follow up, as necessary. Manage and follow hospitalized clients according to Standard Operating Procedures. Manage electronic and manual faxes received with proper follow-up and distribution, as necessary. Manage and assist with patient phone calls following Standard Operating Procedures. Assists with identifying trends and areas for improvement and coordinates these identified areas with the Director of Clinical Services or Clinical Manager. Accepts other duties as assigned by DCS/CM. Maintains patient and employee confidentiality in accordance with HIPAA regulations and standards. Qualifications Must have home healthcare high-volume scheduling experience. Must have a minimum of a high school diploma. Must have excellent organizational skills and can work well with others in a diverse and active environment. The ability to contact referral sources and physician offices, assist in promoting continuity of patient care, and support the nursing processes from patient admission to discharge are critical skills that require a mature and professional attitude. Ability to work in a cooperative and accepting manner with others. This position requires that the employee be willing and able to meet the physical requirements, as necessary. Why Choose Pinnacle? Growth & Stability: Over two decades as Florida's largest home health agency. Competitive Benefits & Perks: Including an employee referral program where you can earn rewards. Recognized Excellence: Ranked as a USA Today Top Workplace. Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment. Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics. Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day. Apply now Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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