Inside Sales Representative

5 days ago

Bedford, United States Great Day Improvements Full time

Great Day Improvements - Call Center Agent / Inside Sales (Full-Time Call Center)Great Day Improvements is a collection of some of the best home improvement companies in the nation, and we are seeking a Call Center Agent to join our inside sales and customer experience team. In this role, you will manage inbound and outbound calls from customers across the U.S., supporting our portfolio of home improvement products and brands.We are looking for a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and is capable of achieving both sales and service goals. This position is ideal for someone with proven call center experience who is eager to develop their skills and make a meaningful contribution to a collaborative team.What We OfferCompetitive base pay + performance-based incentives.Comprehensive paid training to build product and sales expertise.Opportunities for career growth within the Great Day Improvements family of brands.A supportive, collaborative work culture that values customer experience and performance.Schedule / Shifts Available:Monday Friday:8:00 AM 4:30 PM10:00 AM 6:30 PM11:00 AM 8:00 PM2:30 PM 11:00 PMRotating Saturday Schedule:8:00 AM 4:30 PM10:00 AM 6:30 PM12:30 PM 9:00 PMPay Rate - $17.00 per hourLocation: Bedford Heights, OH (On-site)ResponsibilitiesHandle inbound and outbound customer calls, providing product information, scheduling consultations, and ensuring a positive experience.Promote any and all of our products and services, identifying opportunities for upselling and cross-selling where appropriate.Achieve individual sales and customer experience performance targets, contributing to overall team success.Accurately update and maintain customer records within our CRM platforms to ensure timely follow-up and documentation.Assist with customer concerns, using effective problem-solving techniques and escalating when necessary.Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines.Develop product knowledge across all of our brand offerings to confidently answer questions and provide tailored recommendations.Work flexible shifts, including evenings and weekends, based on business needs.Qualifications12 years of call center or customer service experience, preferably in the home improvement or related industry.Basic to intermediate proficiency with CRM systems (experience with i360 Lightning is a plus).Strong verbal and written communication skills, with the ability to quickly build rapport and deliver solutions.Comfortable working toward sales goals in a performance-driven environment.Good organizational skills, with the ability to multi-task and manage time effectively.Dependable and punctual, with a strong commitment to delivering an excellent customer experience.GDI is an Equal Employment Opportunity Employer

  • Inside Sales Representative

    1 week ago

    Bedford, Ohio, United States blackstar Full time

    We are looking for a Bilingual Inside Sales Representative (English/Vietnamese) to join our growing team. This role focuses on lead generation, account management, and customer relationship building. You will manage existing accounts, grow new business, and work closely with the Sales Manager to drive revenue.ResponsibilitiesFollow up on leads and manage...

  • Inside Sales Representative

    1 week ago

    Bedford, United States Ohio Staffing Full time

    Job OpportunitySales - Outbound calls - Data entry - Inbound call - Inside sales support - Customer service oriented - Sales driven - Goal-oriented - Handle objections at high volumeSkills: Sales, Customer service, Outbound calls, Data entry, Inbound call, Inside sales supportTop skills: Sales, Customer service, Outbound calls, Data entry, Inbound call,...

  • Inside Sales Representative

    1 week ago

    Bedford Heights, United States Great Day Improvements Full time

    Overview Universal Windows Direct - Inside Sales RepresentativeFull Time HYBRID Mon - Fri 1:00 PM - 9:00PMUnlock your career potential as an Inside Sales Representative at Universal Windows Direct. At UWD, we are driven by success. This includes YOUR success. We need motivated, talented, charismatic, self-starters. If success and winning motivates you, you...

  • Inside Sales Representative

    6 days ago

    Bedford, United States Aston Carter Full time

    Sales RepresentativeSales, outbound calls, data entry, inbound call, inside sales support, customer service oriented, sales driven, goal-oriented, handle objections at high volume.Sales, customer service, outbound calls, data entry, inbound call, inside sales support, customer service oriented, inbound and outbound calls, schedule planning.Need someone to be...

  • Inside Sales Representative

    6 hours ago

    New Bedford, Massachusetts, United States ExaGrid Full time

    ExaGrid has opportunities available for proven inside sales (business development) professionals with a demonstrable track record of creating pipeline for enterprise accounts. The ideal candidate has grit, is smart and coachable, and has experience calling into the on-premise IT Data Center. ExaGrid is in high-growth mode, partnering each field sales rep...

  • Inside Sales Representative

    5 days ago

    Bedford, Texas, United States Everythingbreaks Full time

    Join the Fastest-Growing Service Contract Company in AmericaEverything Breaks is rapidly becoming the nation's go-to provider for Home, Auto, and Electronics Service Contracts — and we want YOU to be part of our success story.We're looking for motivated, experienced Inside Sales Agents who thrive in a fast-paced environment and love helping customers....

  • Inside Sales Agent

    7 days ago

    Bedford Heights, United States Great Day Improvements Full time

    Overview The Bath Authority - Inside Sales Agent*FULL TIME*In-Office$17.00/HR PLUS Bonus!As an Inside Sales Representative (ISR), you will be responsible for inbound and outbound communication with prospective customers and scheduling them for a free consultation on their home improvement needs. They will communicate with the customer to provide a quality...

  • Inside Sales Bilingual Vietnamese Bedford, OH

    2 weeks ago

    Bedford, Ohio, United States ESRhealthcare Full time

    Inside Sales Bilingual Vietnamese Bedford, OH If you post this job on a job board, please do not use company name or salary. Experience level: All Experience Level Experience required: 1 Year Education level: All education level Job function: Sales Industry: Cosmetics Compensation: View salary Total position: 1 Relocation assistance: Yes Visa sponsorship...

  • Inside Sales

    2 weeks ago

    Bedford, Ohio, United States Famous Supply Full time

    If you want to work with a purpose-driven organization that has a family culture, keep reading Famous is a place for positive, growth-oriented, high-performers, not someone who's just interested in another "job" where time is traded for pay.  If this resonates with you, click "Apply" and find out why Famous has been named a Top Workplace every year for...

  • Inside Sales Rehash Agent

    2 weeks ago

    Bedford, United States Great Day Improvements Full time

    Universal Windows Direct - Inside Sales Rehash AgentFull Time $18- $19/HR PLUS Bonus!As the Rehash Agent, you will be responsible for inbound and outbound communication with prospective customers who did not purchase during their initial appointment and scheduling them for a follow up consultation. The Rehash Agent should display mastery in scripting,...