Director of Housekeeping
2 weeks ago
Housekeeping ManagerManages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.Candidate ProfileEducation and Experience High school diploma or GED; 3 years experience in housekeeping or related professional area.OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area.Core Work ActivitiesManaging Housekeeping Operations and Budgets Ensures compliance with all housekeeping policies, standards and procedures. Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate. Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises an effective inspection program for all guestrooms and public space. Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Ensures all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to ensure understanding. Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. Schedule employees to business demands and for tracks employee time and attendance. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. Observes service behaviors of employees and provides feedback to individuals. Ensures employee recognition is taking place on all shifts. Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Participates in interviewing and hiring of team members with the appropriate skills.Ensuring Exceptional Customer Service Sets a positive example for guest relations. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.
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Taskforce Director of Housekeeping
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North Miami Beach, United States Grand Hotel Full timeDirector Of HousekeepingAre you a meticulous and detail-oriented hospitality professional with a passion for creating exceptional guest experiences? Look no further! Join us as the Director of Housekeeping and lead our dedicated team in maintaining impeccable cleanliness and comfort. Bring your high energy, enthusiasm, and commitment to excellence, and be...
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Director of Housekeeping
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Miami, United States Four Seasons Hotels Full timeDirector Of HousekeepingFour Seasons Hotel Miami is looking for a Director of Housekeeping who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.Four Seasons Hotel...
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Assistant Director of Housekeeping
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Miami, United States Loews Hotels Full timeHousekeeping ManagerLoews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more.Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza...
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Director of Housekeeping
4 days ago
Miami Beach, United States Marriott International Full timeJOB SUMMARY Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the...
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Director of Housekeeping
2 weeks ago
Miami Beach, United States Florida Staffing Full timeHousekeeping Management PositionManages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial...
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Director of Housekeeping
2 weeks ago
Miami Beach, United States Marriott Full timeHousekeeping ManagerManages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of...
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Director of Housekeeping
10 hours ago
Miami Springs, United States Four Seasons Hotels Full timeDirector Of Housekeeping Four Seasons Hotel Miami is looking for a Director of Housekeeping who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization. Four Seasons Hotel...
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Director of Housekeeping
4 days ago
Miami Beach, United States Marriott International Full timeJob DescriptionJOB SUMMARYManages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial...
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Director of Housekeeping
1 day ago
Miami, Florida, United States Highgate Full timeYearlyHighgate HotelsHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.With a 30-year track record as an innovator in the hospitality industry, this forward-thinking...
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Assistant Director of Housekeeping
1 week ago
West Palm Beach, Florida, United States Amrit Ocean Resort Full time $60,000 - $90,000 per yearJoin Our Team at Amrit Ocean ResortPosition: Assistant Director of HousekeepingLocation: Amrit Ocean Resort & Residences, Singer Island, FloridaDepartment: HousekeepingReports To: Director of HousekeepingStatus: Full-Time | ExemptAbout Amrit Ocean ResortAt Amrit Ocean Resort & Residences, we redefine luxury through mindfulness, wellness, and exceptional...
