Director of Benefits Consulting

Director Of Benefits ConsultingCampbell Petrie is a provider of employee benefits program services located in Woodbridge, New Jersey. Our company offers insurance, executive, voluntary benefits, and alternative funding services along with productivity tools, enabling business owners and executives to get access to products that balance features and budget.We are looking for an experienced Director of Benefits Consulting to lead our growing team As the Director of Benefits Consulting, you will ensure the delivery of exceptional service to clients and prospects by acting as their primary service contact and actively managing large and self-funded accounts. You will also oversee the service department staff, ensuring that all team members are aligned with our goal of achieving overall client satisfaction on all aspects of their employee benefit offerings and managing clients' day-to-day needs.This is a hybrid position based out of our Woodbridge, NJ office.Professional ResponsibilitiesTeam Communication: Keep the team informed and communicate thoroughly and clearly with all team members concerning client issues, renewals, and proactive work.Team Leadership: Positively influence the team members by being a trusted mentor, offer encouragement and praise, promote engagement, and build good working relationships.Strategic Planning: Strategically plan, execute, and drive benefits plan renewal timelines with the Producers to ensure minimal hold-ups.Client Partnership: Partner with clients to help identify their business' long-term employee benefits goals and develop a strategic plan to achieve them.Client Assistance: Assist with day-to-day client needs in a timely manner.Renewal Negotiations: Perform annual renewal negotiations with the carriers, renewal plan selection, and other renewal functions as needed.Benefit Enhancement: Present clients with options to enhance their benefits package, including voluntary benefits, and cross-selling opportunities to enhance their package via renewal.Implementation and Transition: Ensure that the implementation and transition processes for all carrier changes are handled smoothly with minimal disruption and communicate any major issues/changes.Renewal Management: Responsible for the renewal checklist and meets with the Producers to discuss the renewal timeline.Presentations: Conduct employer presentations (phone/webinar/in-person) in a consultative, logical, professional, and informative manner.Client Understanding: Assess clients' understanding and attitude during meetings and presentations, encouraging feedback, and adjusting accordingly.Problem Solving: Assess the nature of a problem quickly, understand thoroughly the expectations of the client, and consistently meet those expectations through viable solutions in a timely manner.Proactive Response: Proactively respond when a potential problem is discovered and assist the client with any escalated employee benefit issues.Qualifications and Requirements4-6 years of Account Management experience with self-funded, large groups2-4 years of leadership experience at an independent agencyNJ Life & Health licenseExcellent interpersonal and communication skills (both oral and written)A passion for leading a team that drives our agency's successAbility to establish and maintain effective working relationships with all stakeholdersOccasional travel required to conduct in-person client open enrollment meetingsBenefitPoint Agency Management System and Employee Navigator experience preferredProficient with the use of Microsoft Office Suite and productsAuthorized to work in the U.S. without sponsorshipFounded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot's collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members, and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer: Medical, Dental, and Vision Benefits; Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs; Company paid Short-Term Disability, Long-Term Disability, and Group Term Life; Company paid Employee Assistance Program; Paid Parental Leave; Paid holidays; Personalized PTO; 401 (k).Pay Range: $160,000 - $175,000 per year depending on experience.