Current jobs related to Customer Service Specialist - Winter Park - Family First Firm

  • Customer Service Specialist for Travel

    1 month ago

    Winter Park, United States SVH Travel Full time

    Job Brief: Job Description: Customer Service Specialist for Travel Department: Hospitality Reporting Structure: Customer Service Manager Introduction: We are seeking a Customer Service Specialist for Travel to join our dynamic team in the Hospitality industry. If you have a passion for providing exceptional customer service and love helping travelers make...

  • Customer Service Specialist

    1 week ago

    Winter Park, Florida, United States Fergusons Four Fire LLC Full time

    We are seeking a highly skilled Customer Service Specialist to join our team at Fergusons Four Fire LLC. As a Sandwich Production Expert, you will be responsible for delivering exceptional customer experiences and producing high-quality sandwiches to order.Key Responsibilities:Provide top-notch customer service and supportProduce sandwiches to order,...

  • Customer Service Representative

    2 weeks ago

    Winter Park, Florida, United States Fergusons Four Fire LLC Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Fergusons Four Fire LLC. As a Sandwich Production Specialist, you will be responsible for delivering exceptional customer experiences and producing high-quality sandwiches to order.Key Responsibilities:Provide exceptional customer service and supportProduce...

  • Customer Service Representative

    1 week ago

    Winter Park, Florida, United States PNC Full time

    Job DescriptionPosition OverviewPNC is committed to delivering exceptional customer experiences and fostering a culture of inclusivity and accessibility. As a Teller and Customer Service Specialist within our Retail Branch organization, you will play a vital role in providing top-notch service to our customers, processing transactions, and educating them on...

  • Luxury Transportation Specialist

    2 months ago

    Winter Park, Florida, United States US Sedan Service Full time

    Job SummaryWe are seeking a highly skilled and experienced Luxury Transportation Specialist to join our team at U.S. Sedan Service. As a key member of our Chauffeur Team, you will be responsible for providing exceptional luxury transportation services to our clients.Key ResponsibilitiesProvide safe and reliable transportation services to clients on a daily...

  • Customer Service Specialist

    2 weeks ago

    Loves Park, Illinois, United States State Farm Insurance Full time

    Customer Service SpecialistAs a Customer Service Specialist at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes, claims, and payments accurately and efficiently, while maintaining customer records and...

  • Customer Service

    1 month ago

    Villa Park, United States Evs Full time

    We are currently on the lookout for an IMMEDIATE & FULL-TIME Customer Service & Communications Specialist to join our clients marketing & customer service team The Customer Service & Communications Specialist will be tasked with supporting the efforts of our marketing campaigns and promotional customer service taking place all throughout the local area As a...

  • Customer Service Representative

    6 months ago

    Winter Park, United States M. Coast Enterprise Full time

    The customer comes first within the hospitality industry and that is no exception at M. Coast. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...

  • Customer Service Associate

    1 month ago

    Winter Park, Florida, United States Circle K Full time

    Customer Service Representative at Circle KAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. Your duties will include:Key Responsibilities:Providing prompt and courteous customer serviceRinging up sales on the cash...

  • Customer Service Agent

    1 month ago

    Winter Park, Florida, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. **Key Responsibilities:** * Provide exceptional customer service and support to policyholders * Assist with policy applications, renewals, and cancellations * Process billing and payment inquiries *...

  • Customer Service Representative

    2 weeks ago

    Winter Park, Florida, United States David Moskowitz Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and helping them navigate their insurance...

  • Customer Service Representative

    2 weeks ago

    Winter Park, Florida, United States Amanda Chase Koenig - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.ResponsibilitiesEstablish and maintain strong relationships with customers through prompt and...

  • Customer Service Ambassador

    2 weeks ago

    Winter Park, Florida, United States State Farm Insurance Full time

    Customer Relations RepresentativeAt State Farm Insurance, we're committed to delivering exceptional customer experiences. As a Customer Relations Representative, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Provide personalized support to customers, addressing their insurance needs and...

  • Customer Service Representative

    1 week ago

    Winter Park, Florida, United States Amanda Chase Koenig - State Farm Agent Full time

    Customer Service AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our valued clients.Responsibilities:Establish and maintain strong customer relationships through prompt...

  • Customer Service Representative

    2 months ago

    Winter Park, Florida, United States NuVision Auto Glass - Florida Full time

    Job DescriptionAbout NuVision Auto Glass - FloridaWe are a leading direct marketing and promotions company in Florida, specializing in face-to-face customer service. Our team is dedicated to building relationships with new customers and increasing market shares.Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service Representative to...

  • Customer Service Representative

    2 weeks ago

    Winter Park, Florida, United States Tony Lopez - State Farm Agent Full time

    Job DescriptionAs a Customer Service Representative for Tony Lopez - State Farm Agent, you will be responsible for establishing customer relationships and following up with customers as needed. You will use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, identify customer...

  • Customer Service Representative

    1 week ago

    Winter Park, Florida, United States David Moskowitz Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial...

  • Customer Service Representative

    1 week ago

    Winter Park, Florida, United States PNC Full time

    Job DescriptionPosition OverviewPNC is committed to delivering exceptional customer experiences and fostering a culture of inclusivity and accessibility. As a Teller within our Retail Branch organization, you will play a vital role in providing personalized banking services to our customers.Key ResponsibilitiesDeliver exceptional customer service, ensuring a...

  • Customer Service Representative

    2 weeks ago

    Winter Park, Florida, United States NuVision Auto Glass Full time

    Unlock Your Potential in Customer ServiceWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:- Provide outstanding customer service and support to...

  • Customer Service Ambassador

    2 weeks ago

    Winter Park, Florida, United States The Alfond Inn at Rollins Full time

    Customer Service AmbassadorWe are seeking a highly skilled Customer Service Ambassador to join our team at The Alfond Inn at Rollins. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide high-level customer...

Customer Service Specialist

2 months ago

Winter Park, United States Family First Firm Full time

Family First Firm is committed to delivering exceptional customer service and building long-lasting relationships with our clients. we are seeking a dedicated and enthusiastic Client Services Specialist to join our team and support our commitment to excellence in client satisfaction.


We're seeking a dedicated and dynamic Client Services Specialist to join our team. This role is not for the faint-hearted—it's extremely fast-paced and demanding, requiring someone who thrives under pressure. The successful candidate will excel in providing exceptional client service while also playing a crucial role in supporting internal departmental needs. You'll be connecting with all departments across the firm, so being a quick learner is essential. While fluency in Spanish is not required, it is strongly preferred. If you're ready for a challenging yet rewarding role, we want to hear from you.


Responsibilities

  • Manage high-volume phone calls professionally and courteously, serving as the first point of contact for clients.
  • Welcome and assist clients as they arrive, ensuring a positive experience from start to finish.
  • Answer client inquiries and provide accurate information regarding our services, products, and procedures.
  • Assist clients with payment processing and ensure all transactions are handled securely and efficiently.
  • Maintain accurate records of client interactions and transactions in the CRM system.
  • Coordinate with other team members to ensure timely resolution of client issues and concerns.
  • Assist in uploading new client paperwork into the CRM system and ensure all information is complete and accurate.
  • Collaborate with internal departments to address client needs effectively, serving as a liaison between clients and various teams.
  • Provide support to internal departments as needed, including administrative tasks, data entry, and document preparation.
  • Contribute to the continuous improvement of client service processes and procedures by providing insights and feedback based on client interactions.



Qualifications


Fluency in Spanish is not required but preferred.

  • Previous experience in a client service role is a must, ideally in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and prioritize tasks effectively.
  • Proficiency in using CRM systems and other relevant software.
  • Ability to work independently as well as part of a team.
  • Flexibility to support internal departments and collaborate across teams.



Benefits:


  • Generous PTO: Enjoy 120 paid time-off hours annually, promoting work-life balance and well-being.
  • Free Estate Planning Services: Access complimentary estate planning services, showcasing our commitment to employee financial security.
  • Team Building: Quarterly off-site enrichment days to learn and build connections with the team while furthering development.
  • 401k with Matching: After 90 days of employment, participate in our 401k program with employer matching, securing your financial future.
  • Medical Insurance: Benefit from employer-sponsored medical insurance, ensuring your health and well-being are taken care of.
  • Supplement Insurance (Vision, Dental, Short-term Disability, etc.): Additional employee-paid insurance coverages that complement medical insurance for the overall well-being of the employee.
  • Ongoing Training and Career Development Opportunities: Programs and resources offered to employees to enhance their skills, knowledge, and career growth within the company.
  • Parental Leave: Paid time off designated for new fathers and mothers to care for and bond with a newborn or adopted child.