Regional OP, RPM Lead
4 weeks ago
Op ManagerJLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.As Op Manager You Will:Act as main point of contact for occupancy planning initiatives and escalations specified AMER regionFacilitates communication between other occupancy planners, space planners, Org Space Program Managers, and other RE team membersServe as manager to a regional team of occupancy plannersLead special, ad-hoc planning analysesWhat this job involves:Applies and validates the finance approved top-down headcount projections by business unit for a rolling, three-year planning horizon and partners with Portfolio Strategy teamAnalysis of the client's portfolio and identifies opportunities to optimize space for all orgs within the existing and committed portfolioDevelops Scenario Planning to support business engagement and Portfolio StrategyAnalysis Occupancy & Attendance metrics and derive proposed Desk Share Ratio (DSR) for each Org/TeamTracks and reports projected versus actual headcount by organizationDevelops city and site-specific occupancy strategies with GREF Leadership and Portfolio StrategyReports the current and forecasted supply and capacity for a rolling three-year timeframeCollects preliminary program requirements for each Org/Team (by building, if necessary)Develops migration plans and sequencing of org level movesIncorporates occupancy strategy into long-term strategy documents to clearly articulate impacts to city, site and org-level allocationsDevelops stacking diagrams of current and future state based on three-year headcount forecastObtains alignment organizations' agreement to migration and stacking plansCoordinates scope and phasing schedule for project implementation based on stacking plans and migration strategyEnsures planning is aligned with corporate guidelines, and that all scenarios support forecasted growth and organization requirementsRecommends and applies space policies/standards, procedures and protocolsEducates and ensures compliance on planning and space policies/standards, procedures and protocolsReports and maintains quarterly org-level space allocation plansReview Site Audit Data (including seat assignments, occupancy, vacancy, labs & equipment) and partner with local Space Planner for validation needs/timingSupports the Agile Workplace program through analysis of badge data and utilization studies to inform planning recommendationsPartner closely with Portfolio Strategy and real estate partners to anticipate and understand the requests coming from different client groups, assess the space options available and develop options that account for competing priorities and requests. This requires strong relationship management skills along with dealing with very sensitive information.Technology ProficientAbility to utilize software to support planning solutions and communicate ideas clearly with real estate team and lines of businessesProficient in CAFM systems and Bluebeam preferredProficient in Microsoft Excel i.e. (pivot tables, V-Lookups, cell calculations, formulas, etc.)Strong ability to convey planning strategy in written format incorporating supportive data and floor plans into concise presentations to client and lines of businessAbility to work in all of the Microsoft Office suite software technologyConduct and actively participate in video conferencing meetings effectivelyEducation / ExperienceA Bachelor's Degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field is requiredMinimum of 8 15 years of experience in a corporate real estate environmentPrevious experience in space/occupancy planning at a strategic level, plus experience with workplace strategy is highly desirable.Location:On-site Addison, TX, Atlanta, GAIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the tablePersonalized benefits that support personal well-being and growth:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company Holidays
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