Regional Director of Operations

OverviewWe're Growing & Hiring: Seeking a Regional Director of Operations (RDO)Are you a strategic leader with a passion for driving operational excellence and fostering a strong, positive culture? Join our team and making a meaningful impact across 20-50 centers.Location: Multiple RegionsMonthly Travel Required: 2 weeks in Fort Worth, 1 week in San Antonio, 1 week Austin, 1 day in LubbockJoin a Nationally Expanding Leader in ABA Therapy:For more than 25 years, Behavioral Innovations (BI) has provided compassionate, center-based ABA therapy for children with autism ages 18 months to 10 years. With 100+ locations across TX, OK, CO, VA, and MD-and expansion into four additional states within the next 18 months-we are in a major growth phase and expect to double in size.Your Role and What You'll Do:We are seeking a seasoned operator to step into the role of Regional Director of Operations (RDO), a key leadership position overseeing 20-50 centers within an assigned region. As an RDO, you will own P&L performance and lead regional operational strategy across a network of centers. You'll work closely with Area Directors, clinical teams, and home office departments to ensure every center delivers consistent, high-quality, financially sound, and mission-driven care. This role is central to driving operational excellence, financial performance, and scalable growth across a fast-moving, rapidly expanding organization. If you thrive in a fast-paced environment, have a strong operational and financial background, and are motivated by scaling high-quality healthcare services, this is an opportunity to make a meaningful, measurable impact.Your key responsibilities will include: Operational Leadership & Performance Lead operations across 20-50 centers and ensure alignment with company KPIs. Deliver budgeted revenue, EBITDA, and core operational targets. Maintain a scalable operational model that keeps established centers at full capacity. Growth & Expansion Oversee ramp-up and performance of newly opened centers. Partner with Intake, Marketing, and Physician Liaison teams to drive client growth and maintain strong referral pipelines. Ensure centers achieve and maintain enrollment capacity. Financial & Revenue Cycle Management Manage center-level revenue cycle processes to support accurate reimbursement. Control center-driven expenses and present performance updates during MORs. People Leadership Lead and support Area Directors and center leaders through a servant-leadership approach. Partner with HR and Talent Acquisition to staff centers and build a culture of engagement and retention. Collaboration & Cross-Functional Partnership Work with Clinical, Training, Revenue Cycle, Intake, and Home Office teams to maintain alignment and eliminate operational barriers. Ensure legal, HIPAA, and compliance standards are upheld in all centers. What We're Looking For: Bachelor's degree in business or a related field preferred 2-5+ years of multi-site leadership experience overseeing at least four locations (multi-state experience preferred) Strong budgeting, forecasting, and overall financial management skills Demonstrated ability to lead teams, drive operational performance, and manage complex workflows Skilled in problem-solving, prioritization, and adapting within a fast-growing organization Ability to consistently visit centers across the region; frequent travel required (approximately 35-65%) Why Join Behavioral Innovations: Nationwide expansion with new centers opening regularly-be part of a rapidly growing organization. Compensation: Base Salary, plus Annual Bonus Insurance: Medical, Vision, Dental, and Supplemental Insurance Policies. Wellbeing Program: Equipping you with tools to achieve your wellness goals. Employee Assistance Program (EAP): Comprehensive support for your mental, emotional, and physical health. Family-Centric Culture - We foster a caring and collaborative work environment. Award-Winning Culture - Honored with the Clinical Excellence Award in 2021 for our commitment to ethical standards and compassionate care. Recognized Industry Leader - Named Company of the Year in 2022, reflecting our continued growth and impact in the ABA field. National Recognition - Proudly ranked on the Inc. 5000 list as one of America's Fastest Growing Private Companies. Mission-Driven Work - Dedicated to transforming the lives of children with autism through high-quality, center-based ABA therapy. Values-Driven Organization - Guided daily by our Core Values, with Integrity at the heart of everything we do. Ready to help shape the future of ABA services?Apply today and grow with one of the fastest-expanding behavioral health organizations in the country.CORP2025