Patient Care Coordinator

7 days ago

Milwaukee, United States Optum Full time

Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect, and ensures high-quality care delivery to our patients. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together.

This position supports patient care delivery in the areas of patient reception, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments.

This position is part-time. Our office is located at 791 Summit Ave, Oconomowoc, WI 53066. Employees are required to have flexibility to work any of our 2-week rotation shift schedule

  • Week 1:
    • Thursday 11:30am-5:00pm
    • Friday 7:00am-3:00pm
    • Saturday 7:00am-3:00pm
  • Week 2:
    • Sunday 7:00am-3:00pm
    • Monday & Tuesday 11:30am-5:00pm

We offer 4 – 6 weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities:

  • Greets visitors and patients in person
  • Communicates by telephone or video conferencing, upholding excellent customer service
  • Handles confidential information appropriately by protecting and disclosing information to only those authorized
  • Prioritizes by assessing and analyzing information to identify immediate emergency needs
  • Demonstrates technical knowledge and competence in the departmental procedures and maintains current physician on – call schedules to ensure appropriate communication to ProHealth Care Physicians
  • Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
  • Obtains appropriate applications and forms, confirming signatures are on file. Photocopies / scans documents as needed
  • Provides patients with financial responsibility information and collects patient liabilities, documents amounts in the appropriate fields, and balances the cash box daily
  • Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient’s encounter are completed as needed
  • Provides wayfinding instructions and assists with hospital information as requested
  • Coordinates patient admission needs, bed assignments, and tracking boards where applicable
  • Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
  • May perform other duties upon request

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher)
  • 1+ years of customer service experience in a medical office setting
  • Intermediate level of proficiency with Microsoft Office Products
  • Must be 18 years of age OR older
  • Ability to work a variety of shifts to support a 24-hour operation system
  • Ability to work the following rotational schedule
    • Week 1:
      • Thursday 11:30-1700, Friday 700-1500, Saturday 700-1500
    • Week 2:
      • Sunday 0700-1500, Monday & Tuesday 11:30-1700

Preferred Qualifications:

  • Experience working in an Emergency Department
  • Knowledge of medical terminology
  • Experience with electronic medical records system
  • Experience in a medical office or hospital admitting/registration office

Soft Skills:

  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Demonstrated ability to work in fast paced environment

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

 

 

#RPO #RED

  • Patient Care Coordinator

    5 months ago

    Milwaukee, United States Wisconsin Endo Group Full time

    Location/Org Data : Brand Logo: Overview: Exciting Opportunity at an Endodontic Office! Are you ready to join a dynamic team that prioritizes high-quality care and a friendly atmosphere? We have an immediate opening for a Full-time Patient Care Coordinator at our fun and innovative Endodontic Office. As a crucial member of our team, you will play a vital...

  • Patient Care Technician

    1 month ago

    Milwaukee, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** No dialysis experience required as we provide extensive on-the-job PAID training! Clinic Location: 7795 W. Appleton Ave. Suite B Milwaukee, WI 53222 **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a...

  • Patient Care Technician

    1 month ago

    Milwaukee, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** **No Dialysis specific experience required!! Fully paid, on-the-job training is provided!** Clinic Location: 7701 West Clinton Ave Milwaukee, WI 53223 **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of...

  • Patient Care Technician

    4 weeks ago

    Milwaukee, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** **No Dialysis specific experience required!! Fully paid, on-the-job training is provided!** Clinic Location: 377 W. River Woods Pkwy, Ste 111 Glendale, WI 53212 **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct...

  • Patient Access Coordinator

    2 weeks ago

    Milwaukee, United States Serve You Custom Prescription Management Full time

    About the OrganizationOpen Date 11/4/2024 Full-Time/Part-Time Full-Time DescriptionPatient Access CoordinatorServe You Rx is looking for a Patient Access Coordinator to assist our Clinical Prior Authorization team and support our SAP program. The Patient Access Coordinator works closely with patients and prescribers to facilitate enrollment in Patient...

  • Nurse Care Coordinator

    1 month ago

    Milwaukee, Wisconsin, United States Advocate Health Full time

    Job SummaryAt Advocate Health, we are seeking a skilled Nurse Care Coordinator to join our team. As a key member of our healthcare team, you will be responsible for providing and coordinating comprehensive patient care through the nursing process. Your primary goal will be to deliver safe, therapeutic care in accordance with established standards, policies,...

  • Nurse Care Coordinator

    2 weeks ago

    Milwaukee, Wisconsin, United States Ascension Full time

    Job SummaryAscension Wisconsin is seeking a skilled Registered Nurse to join our Case Management team as a Nurse Care Coordinator. In this role, you will be responsible for coordinating patient care across the continuum, ensuring seamless transitions and optimal outcomes.Key ResponsibilitiesDevelop and implement individualized care plans, taking into account...

  • Clinical Care Coordinator

    2 weeks ago

    Milwaukee, Wisconsin, United States Ascension Health Full time

    We are seeking a Clinical Care Coordinator to join our team at Ascension Health. As a Registered Nurse, you will provide direct nursing care in a diverse healthcare environment.Job Summary:The Clinical Care Coordinator will implement and monitor patient care plans, ensuring the highest level of quality care. This role involves coordinating with members of...

  • Nurse Care Coordinator

    1 month ago

    Milwaukee, Wisconsin, United States Ascension Full time

    Job SummaryAscension Wisconsin is seeking a skilled Registered Nurse to join our team as a Case Manager. In this role, you will be responsible for coordinating the overall interdisciplinary plan of care for patients, from admission to discharge. You will create a plan for care across the continuum, integrating patient/family preferences and values. This...

  • Patient Care Technician

    2 months ago

    Milwaukee, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** **No Dialysis specific experience required!! Fully paid, on-the-job training is provided!** Clinic Location: 4021 N 52nd St Milwaukee, WI 53216 **About this role:** As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your...

  • Patient Care Technician

    2 months ago

    Milwaukee, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** No dialysis experience required as we provide extensive on-the-job PAID training! Clinic Location: 4021 N 52nd St Milwaukee, WI 53216 **About this role:** As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care...

  • Patient Care Technician

    1 month ago

    Milwaukee, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** No dialysis experience required as we provide extensive on-the-job PAID training! Clinic Location: 2615 W. Silver Spring Dr. Milwaukee, WI 53209 **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS...

  • Registered Nurse

    1 month ago

    Milwaukee, Wisconsin, United States Advocate Aurora Health Full time

    Care Coordinator Job SummaryAs a Registered Nurse - Care Coordinator at Advocate Aurora Health, you will play a vital role in ensuring the seamless transition of patients from hospital to home. Your primary responsibility will be to coordinate care and services for patients, focusing on their unique needs and goals. This position requires strong...

  • Care Coordinator

    4 weeks ago

    Milwaukee, Wisconsin, United States Wisconsin Community Services, Inc. Full time

    Job Title: Care CoordinatorAt Wisconsin Community Services, Inc., we are seeking a highly skilled and compassionate Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in providing intensive and individualized care coordination for children and adolescents under the Wraparound Practice Model of care.Key...

  • Nurse Professional | Patient Care Specialist

    4 weeks ago

    Milwaukee, Wisconsin, United States DirectEmployers Full time

    Company OverviewAscension Wisconsin, a leading non-profit healthcare provider, has been delivering compassionate care to communities since 1848. With 17 hospital campuses and over 100 facilities across Wisconsin, we offer rewarding careers and opportunities to create a fulfilling path.Job SummaryAs a Registered Nurse at Ascension Wisconsin, you will be...

  • Patient Care Technician

    1 month ago

    Milwaukee, Wisconsin, United States Fresenius Medical Care North America Full time

    Job SummaryFresenius Medical Care North America is seeking a highly motivated and compassionate Patient Care Technician to join our team. As a key member of our dialysis healthcare team, you will play a vital role in providing safe and effective dialysis therapy to patients under the direct supervision of a licensed nurse.Responsibilities:Assist in the setup...

  • Patient Care Technician

    1 month ago

    Milwaukee, Wisconsin, United States Fresenius Medical Care Holdings, Inc. Full time

    Job SummaryFresenius Medical Care Holdings, Inc. is seeking a highly skilled and compassionate Patient Care Technician to join our team. As a Patient Care Technician, you will play a vital role in providing exceptional patient care and support to individuals undergoing hemodialysis treatment.Key ResponsibilitiesAssist patients with hemodialysis treatment,...

  • Care Coordinator

    4 weeks ago

    Milwaukee, Wisconsin, United States LSS of WI & UP MI Full time

    Job Title: Care CoordinatorLutheran Social Services (LSS) of WI & UP MI is seeking a skilled Care Coordinator to join our Refugee Resettlement team. This is a full-time opportunity to provide intensive case management services to clients. The ideal candidate will have a bachelor's degree in a human services-related field and be proficient in a refugee...

  • Care Coordinator

    4 weeks ago

    Milwaukee, Wisconsin, United States La Causa Full time

    Job SummaryWe are seeking a highly skilled and compassionate Care Coordinator to join our team at La Causa, Inc. As a Care Coordinator, you will play a critical role in coordinating services for children with severe emotional problems and their families.Key ResponsibilitiesFacilitate all aspects of services for participants, including transportation,...

  • CLTS Service Coordinator

    5 months ago

    Milwaukee, United States Curative Care Full time

    Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in families' lives. We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program. Come see why we are one of the Journal...