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Healthcare - IT Business Analyst

3 months ago

Tampa, United States Newgen Software Full time

Role: Healthcare - IT Business Analyst


Location: Tampa, FL


Experience:

  • 2-3 years of experience in IT systems, Business Analysis, or a related area.
  • Must have experience of Health plan’s ‘Appeals & Grievances for Medicare’.


Qualification: Bachelors in IT/Computer Science/Management


Key responsibilities:

  • Requirement Gathering: Collaborate with stakeholders to gather and document business requirements for system enhancements and new functionalities for appeals & grievances.
  • Conduct analysis to translate business needs into technical specifications.


  • Process Improvement: Identify opportunities to improve system processes and workflows to enhance efficiency and effectiveness using Newgen products and offerings.
  • Assist in implementing process improvement initiatives and system upgrades.
  • Demonstrate new features to end users.


  • Documentation: Create and maintain comprehensive documentation, including Functional Specification Documents, Business Requirement Documents, user guides and process flow diagrams.
  • Create Functional test cases and ensure system is running as per QA guidelines.


  • Compliance & Security: Ensure that all IT systems comply with healthcare regulations, data privacy, and security standards.
  • Stay updated with changes in healthcare IT regulations and best practices.


  • Collaboration: Work closely with IT developers, business analysts, and other stakeholders to ensure system solutions align with business goals.
  • Participate in meetings and provide updates on project status and system issues.


Skills:

  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Basic understanding of healthcare regulations and compliance standards.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • High attention to detail and organizational skills.